Pool Attendant: Delivering Exceptional Guest Experiences

vor 3 Wochen

Sankt Moritz, Graubünden, Schweiz Grace La Margna St Moritz Vollzeit

We are searching for a talented Pool Attendant to join the esteemed team at the GRACE LA MARGNA ST MORITZ. This prestigious boutique hotel, situated in one of the world's most coveted alpine resorts, embodies the essence of luxury and refinement. As a Pool Attendant, you will be an integral part of creating unforgettable experiences for our discerning guests.

Key Responsibilities
  • Maintain the highest standards of service quality, ensuring a seamless and enjoyable experience for our guests.
  • Provide exceptional customer care, addressing their every need with a warm smile and genuine enthusiasm.
  • Collaborate with colleagues to foster a culture of excellence, sharing knowledge and expertise to drive continuous improvement.
  • Create customized experiences that exceed guest expectations, tailoring each interaction to their unique preferences.
  • Ensure the pool area, furniture, and facilities are immaculately clean and safe, adhering to the highest standards of hygiene and maintenance.
  • Welcoming guests with a warm greeting, ensuring their safety and comfort at all times.
  • Offering personalized services, including towel delivery, shade provision, refreshments, and attentive support.
  • Clearing used towels, glasses, and trash in a timely and efficient manner.
  • Maintaining a proactive and outgoing demeanor, always ready to address guest queries and concerns.
  • Taking ownership of tasks and responsibilities, driving results-oriented outcomes.
  • Providing personalized services, ensuring timely resolutions to guest challenges.
  • Embracing a growth mindset, continuously learning and adapting to new situations and challenges.
What We Offer
  • A unique opportunity to be part of a pioneering hotel opening, shaping the future of luxury hospitality.
  • A fun, collaborative, and caring environment where people are at the forefront of everything we do.
  • Access to the Grace House for talents, a hub for learning and development.

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