Business Excellence Consultant
vor 1 Tag
Commercial Excellence Opportunity:
GlonetPartners GmbH is seeking a highly skilled Business Excellence Consultant to drive business growth and performance improvement across sales, marketing, and customer service functions. As a key member of our commercial excellence team, you will play a pivotal role in developing and implementing strategic plans to drive commercial growth and performance improvement.
Your Key Responsibilities Will Include:
- Developing Commercial Strategies: Collaborate with senior leadership to develop and refine commercial strategies aligned with business objectives, market dynamics, and customer needs.
- Optimizing Sales Processes: Analyze sales processes, pipeline management, and sales performance metrics to identify areas for improvement and implement strategies to enhance sales effectiveness and efficiency.
- Enhancing Customer Experience: Assess customer journey touchpoints, satisfaction levels, and feedback mechanisms to identify opportunities for enhancing the overall customer experience and loyalty.
- Leading Change Management Efforts: Lead change management efforts to ensure successful adoption and implementation of commercial excellence initiatives, driving cultural transformation and organizational alignment.
- Providing Training and Development: Provide training, coaching, and support to sales, marketing, and customer service teams to enhance their skills, capabilities, and effectiveness in executing commercial strategies.
- Measuring Performance: Define and track key performance indicators (KPIs), metrics, and benchmarks to measure the success and impact of commercial excellence initiatives, providing regular updates and reports to senior leadership.
Requirements:
- Bachelor's degree in Business Administration, Marketing, Finance, or related field; Master's degree preferred.
- Proven experience in commercial excellence, sales operations, or consulting roles, with a focus on driving business growth and performance improvement.
- Strong analytical and problem-solving skills, with the ability to analyze complex data, extract insights, and develop actionable recommendations.
- Excellent communication, presentation, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization.
- Project management certification (e.g., PMP, Six Sigma) is a plus.
- Proficiency in data analytics tools (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite.
- Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced, dynamic environment.
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