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Continuous Improvement Manager

vor 2 Wochen

Zürich, Zürich, Schweiz Zurich Australian Insurance Ltd. Vollzeit

Job Description:

We are seeking a highly skilled Continuous Improvement Manager to join our Shared Services Leadership Team in Krakow. As a member of this team, you will play a key role in shaping and delivering Continuous Improvement within the services provided to our stakeholders globally.

The ideal candidate will have at least 5+ years' work experience in a complex, multinational organization with a proven track record of identifying, shaping, and delivering continuous improvement projects within financial processes.

You will be responsible for leading end-to-end continuous improvement projects in financial areas such as month-end closure activities, reconciliations, fixed assets, intercompany transactions, journal postings, financial statements, accruals, and others within GL.

As a Continuous Improvement Manager, you will take a holistic approach to identify business improvement opportunities, develop solutions, manage initiatives, and allocate necessary resources.

Additionally, you will facilitate business processes workshops to identify improvement opportunities and eliminate waste.

Key Responsibilities:

  • Lead end-to-end (define, design, implement, report to leadership) continuous improvement projects in financial areas such as month-end closure activities, reconciliations, fixed assets, intercompany transactions, journal postings, financial statements, accruals and others within GL.
  • Take a holistic approach to identify business improvement opportunities, develop solutions, manage initiatives and allocate necessary resources.
  • Delifery tailored, cost-effective solutions by employing appropriate improvement methodologies through robotics and automation (UiPath), Power Bi, Power Apps and other tools as appropriate to achieve anticipated efficiency gains for ZCC Krakow and relevant Business Units in scope.
  • Facilitate business processes workshops (e.g. Kaizen) to identify improvement opportunities and eliminate waste.
  • Provide expert guidance and support in the establishment of best practices for improvement execution and change management.
  • Implement effective communication strategies and procedures to share best practices, promote improvement initiatives across ZCC Krakow and Business Units.
  • Integrate specific metrics and measures into solutions that align with business strategy, enabling progress tracking, impact assessment of changes, and identification for further improvement opportunities.
  • Lead Lean Six Sigma Program at ZCC Kraków, promoting a culture of excellence in the center.