DevOps and Support Specialist

vor 2 Monaten

Zürich, Zürich, Schweiz Atfinity Vollzeit

{"h2": "About the Role", "p": "Atfinity, a leading Swiss FinTech, is seeking a DevOps and Support Engineer to join its team. As a hybrid position between DevOps, Configuration, and Support, this role requires a unique blend of technical expertise and customer-facing skills.", "ul": [{"li": "Support clients in running their Atfinity system, addressing technical issues, and providing configuration assistance."}, {"li": "Collaborate with clients to diagnose and troubleshoot technical problems, including deployment setup issues."}, {"li": "Participate in technical workshops to determine desired configurations, deployment, and integration setups."}, {"li": "Configure the Atfinity Software for clients, ensuring seamless integration and operation."}, {"li": "Design and implement new dev tools and infrastructure to enhance the client experience."}, {"li": "Conduct root cause analysis for production errors and recommend improvements to prevent future occurrences."}, {"li": "Follow up with clients to ensure their software is fully functional after releases, providing timely and accurate reports."}, {"li": "Document technical knowledge in the form of notes and manuals to maintain a knowledge base."}], "h2": "Requirements", "br": "", "p": "To succeed in this role, you must have a customer-oriented mindset, a degree in a relevant engineering field, excellent spoken and written English, diligence, quality-focused, and analytical skills, and the ability to meet deadlines. Desired skills include experience with Docker, Kubernetes, Python, and JavaScript, as well as proven experience in a customer support role, excellent team collaboration skills, and German or French language skills (B2 and above).", "h2": "Benefits", "ul": [{"li": "Be part of a successful Swiss company with a long-term career opportunity."}, {"li": "Enjoy flexibility in your working hours and the option to partially work from home."}, {"li": "Receive a competitive salary and the option to travel to customers (mostly CH and UK) and visit other offices (Serbia).", "li": "Work in a nice and central office in Zurich Oerlikon with all the tools you need to be productive."}]

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