Photovoltaic Customer Service Representative
Vor 5 Tagen
We are seeking a dedicated and skilled Photovoltaic Customer Service Representative to join our team at Connect44 UK Ltd. This role involves providing support for photovoltaic products and adopting an on-site working model.
Job DescriptionThis is a challenging and rewarding opportunity for an individual with German and French language skills to work as part of our dynamic team. As a Photovoltaic Customer Service Representative, you will be responsible for delivering exceptional customer service and technical support for our photovoltaic solutions.
- Key Responsibilities:
- Provide first-level support and assistance for Photovoltaic products
- Register and track service concerns within the organization and tools
- Ensure a high level of customer satisfaction
Requirements:
- Graduation from a University of Applied Sciences, or higher education specializing in Electrical Engineering, Mechanical Engineering, or similar (e.g., apprenticeship in the electrical field)
- Background in Solar/Photovoltaic business and technology, or excellent electro-technical skills
- Preferably experience in Front/Back Office roles
Desirable Skills & Knowledge:
- Good knowledge of power electronics in photovoltaic solutions like inverters, energy storage systems, management systems, etc.
- Confidence in customer service situations with strong communication skills
- Team player with excellent communication abilities and proven effectiveness working with internal and external customers
- Strong communication skills in German, and French or Italian is a must; English is an advantage
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