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Technical Support Specialist
vor 1 Monat
About Kryptus
Kryptus is a 20-year-old Brazilian multinational company and a cybersecurity solution provider that offers tailored solutions to protect critical information, integrating hardware, software, and services with state-of-the-art technology.
Our technology protects critical functions of society in various areas, impacting the lives of millions of people daily.
Responsibilities and Assignments
Position Overview
The Technical Support Specialist will be part of the Kryptus Switzerland team, reporting to the head of the Swiss office with a dotted line report to the HQ Support and Deployment Group.
He/She will be responsible for installations of Kryptus solutions at customers and partners in the entire region, which comprises the whole world except the Americas.
Additionally, the candidate will be responsible for technical support of customers and partners, as well as setting up and maintaining Kryptus labs and internal systems located in the region.
The position demands regular direct contact with customers and partners, remotely and locally, with relatively frequent traveling required.
We provide complex technology and systems, and the candidate must be comfortable with constant learning and self-learning.
The candidate would also be responsible for dispensing technical trainings.
Requirements and Qualifications
Responsibilities
• Deployments and installations
• Kryptus own systems and labs configuration, use, and maintenance
• Support of customers and partners
Qualifications
A) Soft Skills
• Follow-up, pro-activity, and drive
• Good communicator
B) Hard Skills
Required:
• Engineering/Technician degree in Computer Science or similar
• Fluent English spoken and written. Other languages an asset
• Solid knowledge in computer networks, routing, and firewalls
Optionally:
• Knowledge in Information Security, Cryptography, or Cyber Security a plus
• Fluent Portuguese language
Additional Information
Location: Yverdon, Vaud, Switzerland
Kryptus is a multinational company that offers a home office environment, allowing employees to work remotely and be part of the team. We have a presence in Brazil and Europe, and our teams are spread across the globe.
We prioritize innovation and are constantly evolving our products and services to stay ahead of the threats. Our mission is to enable causes and missions that seek the greater good.
Join us in our mission to protect critical information and make a difference in the world.
