Bioplant Technical Support Manager
vor 2 Monaten
We are seeking a highly skilled IT Bioplant Engineer to join our team at Incyte. The successful candidate will be responsible for managing and supporting the technical components of our manufacturing systems, laboratory equipment, and infrastructure.
Key Responsibilities- Manage and maintain the IT infrastructure of the Bioplant, including servers, network equipment, and laboratory systems.
- Provide technical support and troubleshooting for IT-related issues.
- Coordinate and perform hands-on fixes, including installing and upgrading software, installing hardware, and configuring systems and applications.
- Work closely with the EU/US IT team to support day-to-day infrastructure operations and support.
- Ensure adherence to 21 CFR Part 11 and HIPAA protocols and procedural mechanisms.
- Bachelor's degree or equivalent experience.
- Knowledge of data center facilities management, data center backbone networks, server farms, large-scale storage area networks (SAN), and data center provisioning processes.
- Experience with configuring and verifying enterprise best practices.
- Experience with VMware/virtual server experience and working knowledge of vSphere console, VMotion, and VMware management.
- Knowledge of Microsoft server products and applications, Active Directory, Group Policy, LDAP, ADFS, DNS, DHCP, RDS.
- Experience with Wireshark and other troubleshooting tools.
- Experience with data center power and infrastructure wiring (copper, fiber).
- Experience integrating Voice, Data, and video services over corporate LAN and WAN facilities.
- Experience with client applications, including MS Office, MS Visio, Adobe Acrobat, network management tools (Solarwinds), remote access programs (putty, SecureCRT), etc.
- Minimum 5 years equivalent work experience.
- Team work oriented mindset.
- Strong communication and documentation skills.
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