Supply Chain Operations Manager
vor 1 Tag
Job Description
Company OverviewRandstad (Schweiz) AG is a leading staffing agency in Switzerland, specializing in providing top talent to various industries. Our company values innovation, excellence, and customer satisfaction.
Job SummaryWe are seeking an experienced Supply Chain Operations Manager to join our team. As a key member of our logistics department, you will be responsible for managing end-to-end order processing, ensuring accuracy and compliance with contractual terms. You will work closely with internal teams to ensure timely deliveries and monitor sales orders, shipments, and stock levels to prevent supply disruptions.
Main Responsibilities- Customer Coordination & Relationship Management:
- Act as the single point of contact for customers regarding supply chain activities.
- Lead monthly customer meetings and foster strong, proactive relationships to address needs and resolve issues.
- Collaborate with stakeholders to drive improvements in supply chain processes for key accounts.
- Order & Supply Management:
- Manage end-to-end order processing, ensuring accuracy and compliance with contractual terms.
- Monitor sales orders, shipments, and stock levels to prevent supply disruptions.
- Coordinate with internal teams to ensure timely deliveries.
- Forecasting & Demand Planning:
- Collect and analyze customer forecasts to align short-term and long-term supply needs.
- Ensure forecast accuracy by integrating market trends and historical data.
- Documentation & Compliance:
- Prepare and verify shipping documentation in line with country-specific regulations.
- Participate in product launches and oversee related supply chain requirements.
To succeed in this role, you must have:
- Excellent command of English and French, both written and spoken.
- Proficiency in Microsoft Excel and experience with ERP systems; SAP is a strong advantage.
- Experience in planning tools desired like JDA, BlueYonder, OMD, etc.
- Senior-level experience in customer service within an international organization.
- Solid functional knowledge of Supply Chain processes.
- Strong project management skills with the ability to prioritize effectively and manage complex tasks.
- Exceptional analytical mindset, attention to detail, and excellent organizational capabilities.
- Outstanding communication skills, customer-focused, and a proven ability to build strong relationships.
- Highly stress-resistant, flexible, independent, and thrives in a collaborative team environment.
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