Service & Installed Base Product Manager EIMEA

vor 2 Wochen


Morges, Waadt, Schweiz Accuray Vollzeit
Service & Installed Base Product Manager EIMEA

At Accuray, we are looking for a highly skilled and motivated individual to join our team as a Service & Installed Base Product Manager EIMEA. The successful candidate will be responsible for developing and executing the service and installed base marketing plan for the EIMEA region.

Key Responsibilities:
  • Develop and implement the EIMEA service and installed base marketing strategy in collaboration with the operations team.
  • Collaborate with cross-functional teams to define and enhance Accuray service offerings, including service contracts, clinical and technical training, and service upgrades.
  • Act as the primary point of contact for configuration and compatibility questions related to service offerings and installed base upgrades.
  • Ensure a unified communication strategy for installed base customers, maintaining the "One Accuray" consistency across all messaging.
  • Contribute to the implementation of processes to maintain an up-to-date CRM database of Accuray installed base software and hardware configurations in the region.
Requirements:
  • Strong background in radiotherapy or a related field within medical technology.
  • Relevant medical/engineering/biomedical science BS degree (MA, MBA, MS or equivalent desired) and a minimum 2-5 years of experience in the medical field, ideally with innovative, high-cost, high-technology products.
  • Product/service marketing experience required or service experience with a willingness to contribute to its transformation.
  • Excellent communication skills and ability to develop positive business relationships with all functional areas within Accuray as well as the medical community and Accuray customers.
  • Strong analytical and presentation skills.
  • Able to establish goals and meet department and corporate objectives.
  • English and at least one additional regional language.


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