Synechron Support Specialist: Technical Expert for Private Banking
vor 2 Wochen
We are seeking a highly skilled Support Specialist to join our Synechron team in Geneva, Switzerland. As a key member of our team, you will be responsible for providing second-level technical and functional support for banking applications.
About the Role- You will provide expert support for banking applications, addressing incidents, documenting them, analyzing problems, and performing troubleshooting as needed.
- You will build and maintain operational documentation necessary for the administration of banking applications, adhering to established standards.
- You will collaborate with first-level teams to handle troubleshooting procedures and ensure ongoing training for these teams.
- A higher technical vocational training (HES / ETS) or equivalent training deemed acceptable.
- Experience in application administration within a diverse production environment like Unix, Linux, and Windows.
- Expertise in problem-solving (second level and/or third level) focused on applications/packages on heterogeneous platforms.
- Previous experience in the private banking sector (both back-end and front-end).
- Familiarity with SQL and scripting languages like Shell and PERL (Windows PowerShell preferred).
- Knowledge of industrialization and automation tools: Rundeck, Puppet, Bamboo, Confluence, JIRA.
- An enriching, dynamic, and stimulating professional experience.
- Professional stability with a long-term contract. Over 16,000 modules available.
- Annual license to access our banking/finance profession training platform to enhance your knowledge of various banking/financial professions and stay professionally updated.
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