Area Parts Manager

Vor 2 Tagen


Luzern, Luzern, Schweiz Tesla, Inc. Vollzeit
**Area Parts Manager - Join Our Team in Switzerland**

We are seeking a highly motivated and experienced Area Parts Manager to lead our parts operation team. As a key member of our Supply Chain team, you will be responsible for managing day-to-day operations, developing team members, and ensuring exceptional customer experiences.

The ideal candidate will have experience in a customer-facing industry role, preferably as a Lead Service or Parts Advisor. They should be able to lead by example, innovate with processes, and analyze key performance indicators. Strong communication skills in English are required, with German or French language skills an added advantage.

You will work closely with internal teams within the Service Centre, including Service & Delivery and local Senior Management. A valid driving license and safe driving record are necessary, as well as the ability to travel frequently within the supervisory region.

As a **People Manager**, you will be responsible for coaching and developing your team members to reach their full potential. You must be energetic, highly organized, and smart working, with a passion for true leadership and our brand. We offer career development and training opportunities, a corporate culture that fosters innovation and teamwork, and access to groundbreaking projects and technologies.

  • Key Responsibilities:
  • Support Parts Advisors to achieve KPIs, including customer satisfaction, productivity, profitability, and cost savings.
  • Monitor performance consistently and be responsible for quality within your team.
  • Conduct regular one-to-ones and feedback sessions with team members.

Requirements:

  • Experience in a customer-facing industry role, preferably as a Lead Service or Parts Advisor.
  • Analytical ability to understand and impact key performance indicators.
  • Strong communication skills in English, with German or French language skills an added advantage.

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