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People Operations Coordinator

vor 1 Woche

Zürich, Zürich, Schweiz Health Business Solutions Vollzeit

About Health Business Solutions:

We are a company that puts employee experience at the forefront of our strategy. Our mission is to become the premier health partner in the insurance business.

We recognize the need for innovation in the traditional employee insurance model and aim to make a positive impact on people's lives.

We help companies support their employees before and after they get sick, reducing monotonous and manual work for employees, doctors, HR & payroll managers.

We continue to grow fast, and that's where you come in. Our team is dynamic, diverse, and full of creative ideas.

Your role:

We are looking for an Employee Experience Manager to oversee the day-to-day activities of our people operations ensuring a connected, engaged, and high-performing workforce.

You will be a trusted partner to the Head of People and the people team and the go-to person for managing and improving the operational aspects of the employee lifecycle.

Apart from ensuring that our core HR processes run effectively, you will also lead and contribute to people projects which will enhance our employee experience.

What you'll do:

  • Serve as the first point of contact for employee inquiries on benefits, leave, payroll, policies, and more, ensuring compliance with employment laws.
  • Own and execute the whole employee experience cycle, including onboarding and offboarding processes, collaborating with our people team to create seamless experiences.
  • Collaborate regularly with the people team, managers, and external providers/stakeholders to address employment-related issues and ensure smooth operations.
  • Maintain personnel records and ensure data accuracy within our HRIS system, taking pride in keeping everything right in the system.
  • Own People Tooling Automation: Generate reports and track people analytics, including overtime and absence management. Collect, curate, and interpret data to create people insights that guide strategic decision-making in partnership with the Head of People.
  • Drive administrative efficiencies by proactively identifying inefficiencies, updating old policies, and implementing continuous process improvements across all HR functions.
  • Oversee payroll input and collaborate with our Finance Manager on payroll cycle.
  • Lead and participate in strategic people team projects, such as designing innovative benefits programs (total rewards) and implementing employee engagement surveys.

What you'll need:

  • 4-6 years of experience as an HR Generalist across a full range of HR topics in a fast-paced tech or startup environment.
  • Comprehensive understanding of employment laws, compensation structures, employee relations, and compliance protocols.
  • Strong affinity for people, process simplification, and problem-solving, with the ability to work independently and collaboratively in an organized manner.
  • Detail-oriented with a commitment to maintaining accurate systems and records, coupled with the ability to handle project ambiguity and complexity while always building for scale.
  • Proactive mindset with a drive for continuous improvement and the ability to adapt to the evolving needs of a growing organization.
  • Tech-savvy with a passion for leveraging technology to improve HR processes, including experience with or interest in people analytics and data-driven decision making.
  • Strong interpersonal skills with the ability to build relationships across all levels of the organization and with external stakeholders.
  • Excellent communication skills with fluency in both English (verbal and written).

What we offer in return:

  • An empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative.
  • A hybrid setup with the flexibility to work remotely or from our offices in Basel and Zurich, with regular team days on Thursdays.
  • A competitive compensation package with the opportunity to obtain phantom stocks options.
  • A Results-Oriented Work Environment that encourages you to focus on objectives and delivering high-quality work rather than sticking to a fixed schedule.
  • Support for learning and growth, with a budget for improving your skills and acquiring new knowledge.
  • A supportive work environment that fosters work-life balance and provides access to mental health resources.
  • Paid vacation and public holidays, as well as travel support and relocation assistance for international candidates.
  • Social gatherings and team events that promote camaraderie and collaboration.