Shift Leader

vor 4 Wochen

Crissier, Waadt, Schweiz BURGER KING Vollzeit
{"1 - Situation": "

The Shift Leader is a key role within the BURGER KING team, responsible for ensuring the smooth operation of the restaurant during their shift.

", "2 - Summary of the main missions": "

The Shift Leader assists the Store Manager in their various tasks, supervising and coordinating the activities of the restaurant. They are responsible for maintaining the image of the BURGER KING brand and ensuring customer satisfaction.

", "3 - Qualification and skills required": "

Required conditions: BAC obtained (or equivalent) / BAC +2

", "4 - Salary package": "

Employment contract of indefinite duration

", "Customer service ": "

The Shift Leader must ensure customer satisfaction and good service within a reasonable time.

", "Operational management ": "

The Shift Leader manages the daily life of the entire restaurant in compliance with BURGER KING standards.

", "Team management": "

The Shift Leader actively participates in workforce management, assisting the Store Manager in the recruitment, integration, and training of employees.

", "Knowledge / Professional Skills": "Customer receptionKnowledge of sales techniquesCollection procedureCulinary production techniqueTeam leaderMastery of hygiene and food safety rulesInventory managementKnowledge of social legislationRecruitment technique", "Individual qualities expected": "Sense of contact and customer satisfactionEase of expression, capacity in team managementDynamism and reactivityCompliance with standards and processesPunctuality, thoroughness and availabilityTaste for teamworkVersatility and adaptabilityGood presentationInitiative, proactivity", "5 - Additional information": "

The Shift Leader is responsible for ensuring the proper use and functioning of restaurant equipment, participating in the management of raw materials and maintenance products, and monitoring stock levels.

", "6 - Conclusion": "

The Shift Leader plays a vital role in maintaining the high standards of BURGER KING and ensuring customer satisfaction.

", "lang_code": "en"}

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