Sales Advisor

Role Insight This is an exciting opportunity to join our driven and ambitious team at our Flagship Corner in Geneva, where you will be responsible for achieving sales targets, building a portfolio of clients and ensuring that an outstanding level of service is provided at all times. We’re all about the customer experience here at Watchfinder so first and foremost your role will be to ensure that your client receives the best in-store experience, leaving them with a smile on their face and a watch on their wrist. Demonstrating a proactive approach and driven mindset you will network with your clients, guiding them through the sales process where you will forge long standing and very fulfilling relationships. Collaborating with your colleagues is essential to positive store performance, which is why we firmly believe that teamwork is fundamental to being successful at Watchfinder. This role is 40 hours per week on a Monday – Saturday basis. Roles and Responsibilities - Greeting customers that are visiting the store or scheduled in for appointments. - Responding to all customers enquiries via telephone, email or through our website - Managing the sales process from start to finish - appointments and viewings to purchases and aftersales care - Managing your ongoing pipeline of customer enquiries via a diary system to maximise to fullest conversion - Developing personal clientele through effective use of the selling skills, proactive client outreach and use of client book - Keeping the store clean and tidy ensuring immaculate presentation for customers - Sharing your experiences and knowledge with colleagues to develop as a team Why work for Watchfinder? Firstly, what makes Watchfinder a great place to work is the people Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company. If personal growth and development is high on your priority list, then Watchfinder is the place for you. We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company. About you… - Sales driven with experience working in a target-led environment - Outstanding customer service skills ensuring that customers receive the best experience possible - Highly organised with the ability to manage and prioritise your own workload - Strong communication skills, ideally with experience in handling customer queries in person and by phone/email - Fluent in English & French - The ability to work both independently and as part of a team - Some experience in negotiation would be advantageous, however this is a skill that can be trained with the right attitude - A positive ‘can do’ approach and a willingness to learn We Offer: Close collaboration with an engaged and dedicated team is there to support you to succeed in this challenging and exciting role. During your time with us, you will get familiar with our know-how and gain practical insights into different business areas. Best of all, you will grow in a stimulating environment with excellent working conditions and attractive benefits such as a competitive commission structure APPLY NOW IF YOU ARE THE UNIQUE TALENT WE ARE LOOKING FOR Our Recruitment Process: - If your profile is selected, you will be contacted by our Talent Acquisition team for an initial online digital interview - You will then meet the Swiss Country Manager and finally our HR Manager for the Swiss market. - If your application is not selected, you will receive a rejection email.