Associate Consultant

Associate Consultant / Consultant Financial Services (Focus CRM) (Salesforce / BSI) Entry Level - Management Consulting Full-time Hybrid Zurich, Switzerland Share job Your Growth Unleashed — Where your journey begins and your potential shines At Synpulse, we don’t just consult – we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we/'ve been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide. What sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute. Our core values – Embrace, Drive, Achieve – shape how we work and evolve. We don’t just offer jobs – we offer the chance to develop, make an impact, and be part of a team that’s redefining the future of financial services. About the job: As a CRM Consultant at Synpulse, you will support financial institutions in designing and implementing future-oriented customer relationship management and marketing technology solutions. With a focus on Salesforce and/or BSI CRM, you will help clients transform how they interact with their customers by shaping strategies, defining target processes, and delivering powerful state of the art CRM solutions. Acting as a trusted advisor, you will guide clients through all project phases – from vision to implementation – and play a key role in cross-functional delivery teams. - Advising our customers (banks & insurance companies) on the conception of CRM and MarTech solutions - Analyzing customer journeys and business requirements to design tailored CRM strategies and data-driven solutions - Participation in varied projects for the introduction of CRM solutions (requirements engineering, system configuration on a no-/low-code base, testing, change management) - Assist in planning and managing project deliverables, timelines, and stakeholder communications - Supporting the acquisition of new customers and projects for our company - Collaboration with customers and ecosystem partners About you: - Very good Bachelor or Master/'s degree from a renowned university or university of applied sciences in Information Technology and/or Business (focus Financial Services) - IT affinity and interest in complex IT systems - Strong problem solving and troubleshooting competences - Very good language skills (min. B2 level) in German and English - Strong communication skills and ability to engage with stakeholders from both business and IT - Structured and goal-oriented way of working - As a plus: First experience in consulting, business analysis, or project management - Programming skills like Java, Python or JavaScript Why us: - You’ll fast-track your development by diving into financial business models, cutting-edge technologies, and real-world client challenges – all while shaping your own path. #YourGrowthUnleashed - You are growing your skills and experiences in understanding business models of financial companies, new technologies and solutions - Competitive salary and attractive benefits aligned with the market - Bright, modern office spaces in central locations with excellent public transport access - A hands-on mentality and a strong team spirit - Fun events, learning opportunities, and initiatives shaped by our people - Modern working environment and flexible working models Your documents to start the process: - CV - Qualifications (bachelor/ master diploma, etc.) with certificate of grades - Motivation letter: Why Synpulse? Why you? Why this function? Ready to go further? Let/’s unleash your growth — together For more information, please visit us at www.synpulse.com About our culture Our people are our most valuable asset. They drive our growth and anchor our success. They are experts, thought leaders, and trusted partners of our global clients. The Synpulse OneSpirit is reflected in our people and unrivaled culture of collaboration, inclusion, entrepreneurship, and fun. We are good corporate citizen in our communities and we celebrate success together with our Synpulse crypto token. #J-18808-Ljbffr