IT Infrastructure

vor 2 Wochen


Zürich, Schweiz yellowshark Vollzeit

Unser Kunde ist ein kleines, innovatives, dynamisches und erfolgreiches Dienstleistungsunternehmen im Kundenkartengeschäft. Eine hochstehende Servicequalität und massgeschneiderte Lösungen Kunden zeichnet sie aus.

Zur Erweiterung des Teams suchen wir per sofort oder nach Vereinbarung eine verantwortungsbewusste und selbstständige Persönlichkeit.

Aufgaben

- Sie sind verantwortlich für den First- & Second-Level Support mehrheitlich für Microsoft Produkte sowie firmenspezifischer Software, Hardware und allgemeinen Kommunikationsmitteln
- Ihnen unterliegt der First- & Second-Level Support im Bereich digitalen Werbepanels
- Sie bearbeiten selbständig die Nutzer-Meldungen via IT-Tickets, leiten diese an die Fachstellen weiter und koordinieren/überwachen den Problemverlauf
- Sie erstellen Nutzerinstruktionen (Anleitungen, Dokumentationsmanagement)
- Sie arbeiten in diversen Projekten im Bereich der Digitalen Medienprodukte sowie der internen IT Infrastruktur mit
- Sie bereiten Mitarbeiter-Schulungen vor und führen diese auch durch

Profil

- Sie haben eine abgeschlossene Lehre als Informatiker (idealerweise mit Fachrichtung Systemtechnik) oder verfügen über mehrjährige Berufserfahrung in vergleichbarer Funktion und eine Weiterbildung z.B. als ICT Supporter SIZ
- Sie zeichnen sich durch sehr gute Kenntnisse von MS Office-Produkten sowie Microsoft Betriebssysteme aus und haben gute Netzwerkkenntnisse (TCP/IP)
- Sie sind versiert im Umgang mit Active Directory und zeichnen sich durch eine ausgeprägte Serviceorientierung sowie durch Kommunikationsfähigkeit aus
- Sie können sich gut organisieren, arbeiten selbständig und exakt
- Sie sind ein Teamplayer, sind zuverlässig und belastbar
- Sie sprechen und schreiben stilsicher in Deutsch und haben gute Englischkenntnisse (Französischkenntnisse von Vorteil)

Wissenswertes

- Ein aufgestelltes und motiviertes Team
- Ein abwechslungsreiches, spannendes und digitales Umfeld
- Eigenverantwortung und Selbständigkeit
- Individuelle persönliche sowie fachliche Weiterbildung inkl. finanzieller Unterstützung
- Vorteilhafte Sozialleistungen (Pensionskasse, Krankentaggeld)
- Moderner Arbeitsplatz mit guter ÖV-Vernetzung



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