Sales Associate

Vor 2 Tagen

Zurich, Schweiz Natuzzi S.p.A Vollzeit

We are searching for: Natuzzi Italia **Sales Consultant-Interior designer**

(Natuzzi Italia Flagshipstore, Talstrasse 9 - 8001 Zurich - CH)

Natuzzi Brand

Natuzzi is the world's most well-known furnishing brand in the luxury goods sector. Founded in 1959 by Pasquale Natuzzi, current Chairman, Chief Executive Officer, Natuzzi is Italy's largest furniture manufacturer and world leader in leather upholstery. Natuzzi Italia is made in Italy - offering Total Harmony. Natuzzi Italia offers total home of bedrooms, dining rooms, living rooms as well as rugs, lamps and accessories. Natuzzi Italia takes pride in fostering a work environment that's based on respect, honesty and enthusiasm.

NATUZZI ITALIA SALES CONSULTANT:
Natuzzi Italia takes pride in fostering a work environment that is based on respect, honesty and enthusiasm. A Company that exceeds expectations in every step, from showroom presentation, through the phases of the Selling Ceremony, until the delivery of the product to customers, with a dedicated follow-up.

We act as a Team offering opportunities to succeed, to learn and to grow.

Short Job/Role Description:
Our experienced "Interior design, sales consultant" is a trained retail professional, with a design background, who is passionate about luxury home furnishings and a strong customer oriented attitude.

The Sales Consultant’s objective is to generate sales, using all possible leverages, while transmitting his/her passion for design, luxury, harmony, and product knowledge.

The aim is to guarantee an excellent and impeccable winning customer shopping experience. The Sales Consultant’s performance is measured by the store sales growth and other KPIs.

**MAIN RESPONSIBILITIES**:
Sales Budget

Achieve Store’s sales goals defined by the Store Manager through maximizing the conversion rate

Generate quotations, managing their conversion in confirmed orders

Establish a relationship with prospects

Customer Experience:

- Expand the customer's connection to the Natuzzi Italia Brand, communicating Brand Values, heritage, product features and benefits
- Suggest new business opportunities in order to increase the store turnover
- Use company tools in order to introduce and explain products’ features and benefits
- Help customers in a polite and professional way, becoming their point of reference
- Cross Selling: suggest additional items based on assessing customer needs
- Close the sale, filling in the quotation and manage its following-up
- Enter customer orders according to company policy and procedures
- Product knowledge: develop and maintain Natuzzi Italia’s product knowledge
- Strong ability in Story Telling and Product Telling
- Collecting Visitor’s data (prospects and customers) as defined in the Selling Ceremony in order to increase Customer analytics and support CRM/retargeting strategies
- Manage customers’ eventual after sales matters
- Identify customer needs, manage objections, problem solving.
- Guarantee the store brand image following visual merchandising standards.

Job profile:

- Achievement Sales target focus
- Previous experience (min 3-5 years) as Sales Consultant in Furnishing Companies or in Luxury and Fashion Brands;
- Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients;
- Interior Design/Architecture background education.

Personal skills:

- A general good standing
- Outstanding negotiating and communication skills
- Team work spirit
- Customer and Business Oriented
- Analytical and problem-solving skills,
- Ability to work during stressful conditions independently or as part of a Team

Language skills:

- German (MANDATORY)
- English (MANDATORY)
- Italian (much appreciated)

Advanced computer skills:

- Experience with a POS system and proficient with MS Office software and web navigation
- Capacity to use Interior Designing Tools such as 4D Cinema - Auto CAD

If you are in line with the above job req.'s and you would join our Company, submit your updated resume (*), including the data/info about your salary package. Based on that we will contact you for a videocall.

**Work location**:
Natuzzi Italia Flagshipstore, Talstrasse 9 - 8001 Zurich - CH

Schedule:

- Weekends

**Language**:

- Swiss German (required)

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