Head of Production and Maintenance
Vor 2 Tagen
**THE HARDWARE TEAM**
The Hardware Team plays a central role at FELFEL. As the manager of the team, you are responsible for production and installation of new machines, as well as ensuring that all machines (more than 800) are constantly running smoothly and that our customers can enjoy 24-hour delicious food and barista quality coffee.
**YOUR TASKS AND RESPONSIBILITY**
- Leading a team of currently 7 service technicians and implementation coordinators, motivating, supporting, developing and training them.
- Resource planning of the team (creation of detailed schedules).
- Overall responsibility for quality, punctuality and profitability of the production of FELFELs and Gavettis, as well as their successful installation.
- Maintenance of the whole FELFEL and Gavetti fleet (more than 800 machines in Switzerland today) - coordinating planned upgrades, as well as ad-hoc trouble-shooting.
- You are responsible for the successful inventory management (Kanban), forecasting and for the smooth supply chain, making sure all components needed are available following lean processes.
- Continuous improvement of work process flows.
- You collaborate closely with other teams within FELFEL, such as the Dispatchers, the Tech Team or the Customer Success Team.
- Central ownership for any upcoming project, such as development of new products and upgrades of the existing fleet.
- You support your team in the field if needed and to ensure high quality standards.
- Responsibility for an efficient setup of the workshop as well as work safety and accident prevention measures.
**WHO YOU ARE**
- Technical vocational training in the industrial sector and further training in the field of production management / lean management or maintenance of a technical fleet.
- Few years of leadership experience.
- Organizational talent, you know how to prioritize and are able to handle stressful, unforeseen situations.
- The box stops with you. You need to have a high sense of ownership, a strategic thinking, while keeping a hands-on mentality.
- You have a strong customer focus and are service oriented at heart.
- Very good knowledge of English, German is a big plus, French gives a brownie point
- Non-smoker: You never smell like cigarettes and don't smoke during the day: FELFEL is about healthy living.
- EU/EFTA or Swiss work permit.
**OUR BENEFITS**
- Lots of delicious food just a few steps away from your desk - we make all your food dreams come true...
- Our beloved office barista prepares fresh coffee & tea for the whole team every day.
- 5 weeks of holiday per year.
- A birthday retreat to take a half day off to enjoy your birthday.
- We pay for the half-fare card to encourage employees to use public transport.
- We support working parents by granting 3 weeks of fully paid parental leave to new dads, and 16 weeks of fully paid parental leave for new mums, as well as providing generous financial support for child care.
- A great international team with 20 different nationalities
- Two beautiful offices in Zurich and Lausanne.
- We organize a variety of events: team aperitifs, sledding trips, breakfasts, joint cooking events and the well-known FELFEL summer outings.
If this sounds like the job for you, then **APPLY NOW,** we are looking forward to hearing from you
**Benefits**:
- Care, childcare or eldercare support provided
- Company events
- Free or subsidised travel
- Insurance services
- Parental leave
Schedule:
- Monday to Friday
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