Technical Product Advisor

vor 2 Wochen


Basel, Schweiz Lionstep Vollzeit

Für unseren Kunden **Aluminium Laufen AG** suchen wir per sofort**:Technical Product Advisor**.

**Job-Zusammenfassung**

lionstep2023

Sind Sie eine technisch versierte, kundenorientierte und teamfähige Persönlichkeit und möchten in einer dynamischen Arbeitsatmosphäre mit einem tollen Team gemeinsam Erfolge feiern? Dann aufgepasst

Als Recruiting-Partner der Aluminium Laufen AG suchen wir genau Sie als **Technical Product Advisor im Kundenservice (a)** **in Vollzeit oder Teilzeit für das Team in Liesberg** Sie begleiten Neuentwicklungen gemeinsam mit dem Kunden und bauen über die Zeit enge und langfristige Kundenbeziehungen auf. Dabei **agieren Sie in der Rolle als Koordinator*in von projektbezogenen Aufträgen (= kleine Kundenprojekte)** mit externen Partnern und arbeiten eng mit dem Aussendienst sowie der Produktion bezüglich der technischen Machbarkeit (bspw. die Beurteilung der fertigungstechnischen Herstellbarkeit von kundenspezifischen Teilen) zusammen, wobei Sie von der Expertise der jeweiligen Key-Stakeholder profitieren und Ihr Wissen tagtäglich erweitern können

Wir haben Ihr Interesse geweckt? Dann vereinbare jetzt ein Erstgespräch mit uns

**Ihr Aufgabenbereich**
- Sie sind der erste Ansprechpartner für die Beurteilung der fertigungstechnischen Herstellbarkeit von kundenspezifischen Teilen
- Sie stehen den Kunden dabei telefonisch und per E-Mail mit Rat und Tat zur Seite und erstellen massgeschneiderte Angebote die beeindrucken
- Als verantwortungsvoller Koordinator*in sorgen Sie für eine termingerechte Auftrags
- und Projektabwicklung - vom ersten Kontakt bis hin zur erfolgreichen Umsetzung
- In enger Zusammenarbeit mit dem Vertriebsaussendienst betreuen Sie einen exklusiven Kundenkreis und übernehmen dabei eine Schlüsselrolle

**Was Sie für den Job auszeichnet**
- Technische Grundausbildung und/oder eine Weiterbildung zum technischen Kaufmann (w/m/d)
- Technisches Flair und Erfahrung im (technischen) Kundenservice, Kundenbetreuung, Verkauf, Vertrieb oder ähnlich
- Erfahrung im CNC-Bereich (Fräsen) in Bezug auf die Kalkulation der Sollzeit und die Beurteilung der technischen Machbarkeit wie bspw. die Beurteilung der fertigungstechnischen Herstellbarkeit von kundenspezifischen Teilen etc.
- Erste Erfahrung in Projektabwicklungen (bspw. Preis
- und Terminkoordination von projektbezogenen Aufträgen: einmalige, assortierte und konfektionierte just in time Anlieferungen)
- Eine hohe Serviceorientierung
- Ge: C1 - Fachkundige Sprachkenntnisse

**Nice to Have**
- Kenntnisse im Bereich der Aluminiumverarbeitung
- En: B1 - Fortgeschrittene Sprachverwendung
- Fr: B1 - Fortgeschrittene Sprachverwendung

**Team**
- Berichterstattung an: Leiter Kundenservice Profile
- Kolleg*innen: 8

**Benefits**
- Gezielte Mitarbeiterförderung
- Gegenseitiges Vertrauen
- Kantine mit vergünstigtem Angebot
- Gratis Parkplätze
- Leistungsprämien
- Flexible Arbeitszeiten
- Mitarbeiter-Events
- Betriebliche Altersvorsorge
- Früchte & Mineralwasser



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