Investigation Manager Fraud

vor 2 Wochen


Geneve, Schweiz Médecins Sans Frontières Suisse Vollzeit

**Context & Mission**:
Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

The MSF movement is structured around 6 operational centers supported by 24 partner sections and offices worldwide. The MSF operational center in Geneva is one of these centers. Together with regional entities (hubs) and branch offices, it coordinates medico-humanitarian operations in more than 25 countries worldwide in 60 medical projects with more than 8000 employees (segmented into 550 international positions, 5500 national positions & 2000 staff under refugee or under incentive status).

The ABU is a Directorate General unit in charge of prevention, detection, and management of cases of abuse and inappropriate behavior in OCG missions. The unit is currently composed by five team members: 1 coordinator, 1 support officer, 1 investigation manager and 2 responsible behavior officers in charge of prevention activities. We are recruiting a second investigator manager dedicated to fraud and corruption.

**Responsibilities**:

- Ensuring that alerts and complaints related to fraud and corruption received through Integrity Line or other reporting channels are managed in accordance with OCG duly defined processes;
- Planning and conducting administrative investigations of alleged fraud and/or breach of MSF-OCG Anti-corruption Guidelines:

- supervising internal and/or external investigators and supporting them during the different phases of the investigations process according to standard fraud examination methodology;
- or conducting investigations as needed, in accordance with professional standards
- Participating to the qualitative improvement of case management standards and process of MSF OCG

**Description of main activities**:

- Manage the Integrity Line platform or other reporting lines for fraud and corruption cases_
- Ensure due reception, acknowledgment, triage/pre-analysis of complaints or allegations of fraud and corruption; and that all process be documented;
- Conduct systematic preliminary risk and analysis in collaboration with the relevant HQ or field expertise
- Manages the information (on a need to know basis), interactions, and communication with internal stake holders and ad hoc committes for decision making on case management strategies
- Conduct or supervise investigations_
- Implements the strategies of case management as decided
- Builds investigation teams (internal or external investigators) in line with the needs of the investigations in terms of technical know-how;
- Depending on the resources required and available, conducts, alone or as part of a team, administrative investigations in accordance with the principles of case management.
- When need be, supervises the running of internal administrative investigations by external investigators and supports investigators during the different phases of the investigations (organisational facilities, capacity constraints, risk analysis, investigation planning, strategies, reporting ).
- Validate the quality of the investigation and the reports drawn up, in collaboration with the ABU Coordinator
- Present the conclusions to OCG decison makers for decision making and recommendations
- Management of a network of investigators _
- Establish a strong network of internal and external investigators matching the level of expertise and profiles needed by the organization.
- Manage administratively this network and its associated budget follow-up
- Report statistics-based information, lessons learned, improvement of case management process and practices._
- As part of a risk-based management approach, draw up lessons learnt and statistical analyses of cases of fraud and corruption
- Continuously participate in the reinforcement of MSF-OCG's good professional practices in terms of fraud/corruption case management principles and investigation methodology. Make recommendations to the General Directorate on strengthening existing procedures in order to mitigate the risk of fraud and corruption in MSF projects
- In strong collaboration with the Learning and Development Unit, contribute to designing training materials dedicated to fraud prevention and detection in MSF's activities and projects
- Education_
- Tertiary degree in a relevant field background: (e.g. economy, finance security, risk management, audit or related field);
- Desirable: investigative formal professional certification (eg. ACFE)
- Experience_
- Essential: 2 years’ experience of investigating fraud and corruption allegations and demonstrated ability to conduct or manage complex investigations including in a remote and international context.
- Desirable: minimum two years of field experience in the humanitarian/non-profit sector.
- Skills/



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