Product Operations Manager

vor 2 Wochen

Home Office, Schweiz Cloud Academy, Inc. Vollzeit

**(PLEASE NOTE) This position can be either**:

- based in the UK. A trip to our office in Switzerland (expenses paid by the company) one week per quarter, to work onsite with the team, is required.

OR
- based in our Swiss HQ in Mendrisio, Switzerland, which is 7 km over the border from Italy and easily commutable from Milan, Como, Varese or Lugano. We are also happy to assist with your relocation to this beautiful part of Europe.

**About Cloud Academy**:
Cloud Academy is a hyper-growth upskilling and reskilling SaaS company focused on enabling enterprise customers to have full transparency and control over their tech workforce skills readiness. In a rapidly changing cloud technical landscape where there is an increasing tech skills gap in the market, combined with the difficulty organizations are facing to retain tech talent and the demands for numerous technical certifications, companies need the ability to manage these skills at scale more than ever. We help over 1000 customers visualize, assess, transform, and measure their teams’ tech skills readiness through a unique Skills Intelligence Platform, powered by world-class cloud training content. Companies like Warner Media, Deloitte, JP Morgan Chase, and Walmart trust Cloud Academy with their technical cloud skills readiness at scale, so they can achieve their cloud business goals.

We are a global team, with colleagues in over 14 countries worldwide. We are a diverse team that is innovative, collaborative, pragmatic, and passionate about making an impact. We thrive on a common vision, we obsess about our customers and learners, and we take pride in the quality of our work. Most importantly, we know that individually we are only as good as our teams are, and we always have each others’ backs.

We are seeking driven, highly competent, and creative team players to join us on the next phase of our growth story, as we scale our winning products to help even more customers and learners.

**Role Description:
As a Product Operations Manager at Cloud Academy, you will be the linchpin ensuring the synchronization of our product strategy with operational realities. You will work closely with the Product Manager, Designer, and Engineering team, setting the stage for rapid innovation and heightened customer satisfaction.

You will coordinate also with Sales, Marketing, and Customer Success teams, to ensure that product updates, features, and launches are communicated effectively and efficiently, both internally and externally.

**Responsibilities**:

- ** Process Management & Improvement**:Streamline, standardize, and refine product development processes to foster cross-functional collaboration and timely delivery.
- ** Tools and Systems**: Oversee the implementation and upkeep of tools that boost productivity. Continuously evaluate potential tools for process enhancement.
- ** Data Analysis**: Work with data teams in support of product managers and directors to analyze product metrics, identify trends, and make recommendations based on data-driven insights.
- ** Product Lifecycle Management**: Ensure the timely transition of products through various stages, from ideation and validation with stakeholders down to sunset.
- ** Stakeholder Communication**: Act as a liaison between product, engineering, marketing, sales, customer support, and other departments, ensuring alignment and clarity of product objectives.
- ** Training and Onboarding**: Design and oversee product-related training programs for internal teams, ensuring that they are kept updated with the latest product features and best practices.
- ** Feedback Loop**: Establish processes to capture, review, and prioritize feedback from both customers and internal stakeholders.
- ** Documentation**: Ensure that all product documentation, including requirements, roadmaps, and release notes, are up-to-date and easily accessible.
- ** Risk Management**: Identify potential risks in the product lifecycle and devise strategies to mitigate them.
- Bachelor’s degree in Business, Technology, or a related field, or equivalent professional experience.
- 5 years of proven experience in product management, operations, or a related area.
- Demonstrated proficiency with product management tools such as JIRA, Trello, etc.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.

**Preferred Qualifications**:

- Experience working with cross-functional teams in a fast-paced environment.
- Familiarity with "Education" industries and B2B SAAS.
- Certification in product management or operations.

**Benefits**:

- Competitive salary and bonus structure.
- Paid vacation
- Opportunity for growth and continuous learning.

**Equality & Diversity**:
We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure that all applicants are treated equally and fairly throughout our recruitment p

  • Head of Product

    vor 4 Wochen

    Home Office, Schweiz Frontiers Vollzeit

    We are on a mission to make science open so everyone can live healthy lives on a healthy planet Who we are Frontiers is an award-winning open science platform and leading open access scholarly publisher. We are one of the largest and most cited publishers globally. To date, our 200,000 freely available research articles have received more than 1 billion...

  • Operations Manager

    vor 2 Monaten

    Home Office, Schweiz ofri Internet GmbH Vollzeit

    Hi there! Are you ready to take the reins and drive operational excellence in a small but ambitious company? We're ofri, a team of 10 dedicated individuals, and we're on the lookout for an Operations Manager to help us streamline our processes and propel us toward our goals. **About us** At ofri, we take pride in fostering candid collaboration,...

  • Operations Manager

    Vor 3 Tagen

    Home Office, Schweiz ofri Internet GmbH Vollzeit

    Hi there! Are you ready to take the reins and drive operational excellence in a small but ambitious company? We're ofri, a team of 10 dedicated individuals, and we're on the lookout for an Operations Manager to help us streamline our processes and propel us toward our goals. **About us** At ofri, we take pride in fostering candid collaboration,...

  • Product Manager Xrd

    vor 4 Wochen

    Home Office, Schweiz Thermo Fisher Scientific Vollzeit

    **About Thermo Fisher Scientific**: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $40 billion and 100,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical...

  • Product Manager Xrd

    vor 3 Wochen

    Home Office, Schweiz Thermo Fisher Scientific Vollzeit

    **About Thermo Fisher Scientific**: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $40 billion and 100,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical...

  • Sales Operations Manager

    vor 1 Woche

    Home Office, Schweiz Breitling Vollzeit

    Breitling stands apart from other watch brands with its focus on casual, sustainable and inclusive luxury. We are looking for a Sales Operations Manager to join our Squad. At this role, you will ensure a professional Sales Operations Management and a well-structured Sales Back Office. You will also lead the daily exchange with pour POS as well as internal...

  • Master Data Domain Manager

    vor 2 Wochen

    Home Office, Schweiz Hitachi Energy Vollzeit

    **At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team...

  • Operations Manager

    vor 3 Wochen

    Home Office, Schweiz Marko Switzerland AG Vollzeit

    We at Marko strive to make secondhand the first choice. We will make buying and selling secondhand online easy, fun, and secure with our next-generation C2C social marketplace. - Step 1: Make buying and selling secondhand an amazing experience ✨ - Step 2: Invite everybody to join our community ‍ ‍ - Step 3: Make it even better We are hiring an...

  • Operations Manager

    vor 1 Woche

    Home Office, Schweiz ofri Internet GmbH Vollzeit

    Hi thereAre you ready to take the reins and drive operational excellence in a small but ambitious company? We're ofri, a team of 10 dedicated individuals, and we're on the lookout for an Operations Manager to help us streamline our processes and propel us toward our goals.About usAt ofri, we take pride in fostering candid collaboration, encouraging...

  • Technical Product Manager

    vor 2 Monaten

    Home Office, Schweiz Mina Foundation Vollzeit

    We’re seeking a Technical Product Manager who can navigate the interdisciplinary tradeoffs that come with using cryptography and zk-Snarks, a novel technology in the world of blockchains, to build decentralized computing systems that put people back in control of their digital lives. Mina Foundation is a public benefit corporation serving the Mina...

  • Technical Product Manager

    vor 3 Wochen

    Home Office, Schweiz Mina Foundation Vollzeit

    We’re seeking a Technical Product Manager who can navigate the interdisciplinary tradeoffs that come with using cryptography and zk-Snarks, a novel technology in the world of blockchains, to build decentralized computing systems that put people back in control of their digital lives. Mina Foundation is a public benefit corporation serving the Mina...

  • Value Stream Operations Manager Iii

    vor 3 Wochen

    Home Office, Schweiz FieldCore Vollzeit

    **Job Summary**: The Value Stream Operations Manager III drives lean throughout the end-to-end value-creating process supporting and contributing to the value stream strategy in partnership with the Value Steam Director including: Event scope definition, event planning, associated methods/tooling/skill requirements, corresponding event staffing quantity and...

  • Sales Operations

    vor 2 Wochen

    Home Office, Schweiz MyBikePlan Vollzeit

    **\*\*What do we do? Its simple**: \*\*We sell expensive products online through a 0% financing model. At MyBikePlan we sell E-Bikes starting at CHF 52 per month. At MySofaPlan we sell sofas starting at CHF 42 per month! Customers can decide how they pay #uniqueforyou! They can choose between a downpayment, and a length between 6-48 months! Our Moto is: LIVE...

  • Technical Product Manager

    vor 1 Woche

    Home Office, Schweiz Mina Foundation Vollzeit

    We're seeking a Technical Product Manager who can navigate the interdisciplinary tradeoffs that come with using cryptography and zk-Snarks, a novel technology in the world of blockchains, to build decentralized computing systems that put people back in control of their digital lives.Mina Foundation is a public benefit corporation serving the Mina Protocol,...

  • Value Stream Operations Manager Iii

    vor 1 Woche

    Home Office, Schweiz FieldCore Vollzeit

    Job Summary:The Value Stream Operations Manager III drives lean throughout the end-to-end value-creating process supporting and contributing to the value stream strategy in partnership with the Value Steam Director including: Event scope definition, event planning, associated methods/tooling/skill requirements, corresponding event staffing quantity and...

  • Principal Product Manager

    vor 1 Woche

    Home Office, Schweiz Pallon Vollzeit

    About Pallon At Pallon, a spin-off from ETH Zurich, we’re creating AI that automatically detects defects in sewer inspection videos and advises cities on when & how to fix them. By providing more precise, objective data, we aim to fix wastewater leaks, reduce CO2 emissions, and prevent urban flooding. Our mission is to make cities more sustainable and...

  • Sr Product Manager

    vor 4 Wochen

    Home Office, Schweiz Cloud Academy, Inc. Vollzeit

    **Sr Product Manager** **[PLEASE NOTE] This position can be either: - **100% remote for full-time contractors located in Europe or employees located in UK. A trip to our office in Switzerland (expenses paid by the company) one week per quarter, to work onsite with the team, is required. OR - **based in our Swiss HQ in Mendrisio, Switzerland, which is 7 km...

  • Sales Operations Manager

    vor 2 Monaten

    Home Office, Schweiz Breitling Vollzeit

    **Breitling **stands apart from other watch brands with its focus on casual, sustainable and inclusive luxury. We are looking for a **Sales Operations Manager **to join our** Squad.** At this role, you will ensure a professional Sales Operations Management and a well-structured Sales Back Office. You will also lead the daily exchange with pour POS as well as...

  • Administration Manager

    vor 2 Monaten

    Home Office, Schweiz Nanos.ai Vollzeit

    Nanos - AI Marketing is a fast-growing technology company in the area of digital advertising. We enable marketing agencies and media houses to extend their offering to the new client segment of small businesses. As an Administration Manager, you will be responsible for overseeing all administrative functions, including finance, human resources and...

  • Administration Manager

    Vor 7 Tagen

    Home Office, Schweiz Nanos.ai Vollzeit

    Nanos - AI Marketing is a fast-growing technology company in the area of digital advertising. We enable marketing agencies and media houses to extend their offering to the new client segment of small businesses. As an Administration Manager, you will be responsible for overseeing all administrative functions, including finance, human resources and...