Client Support Coordinator

vor 4 Wochen

Baar, Schweiz Insights Vollzeit

**Your purpose in the role**:
As a Client Support Coordinator, you will be responsible for providing client support to our Sales and Delivery teams, ensuring excellent customer service, event support, account development and administration. You will perform a broad array of tasks such as leading and managing events, managing workshop logistics, maintain online accounts and partner with various teams across the business. This role's work time is 60% of full-time, with the expectation of hybrid working in the office.

**What you’ll do to succeed**:

- Proactively understand and meet the needs of customers; provide help and support to colleagues to ensure customers receive superior service
- Manage pre and post-workshop logistics, liaising closely with the sales function to facilitate an excellent customer experience
- Follow ordering processes to ensure transactions are fulfilled in a timely and efficient manner; support fulfillment activities as necessary
- Receive, log, investigate and resolve customer queries in a way that builds client loyalty
- Create, manage and ensure accurate information on our global systems
- Produce key reports in line with customer service agreements
- Answer all incoming telephone calls to the local office and triage as needed
- As needed, provide support for virtual learning events in a ‘producer role’ and in practitioner learning event administration and preparation

**How you will show up**:

- Committed and reliable team player
- With a strong passion for legendary customer experience and always prepared to ‘go the extra mile'; motivated, articulate and meticulous with great attention to detail
- Strong communication skills to share relevant information with customers
- Take ownership and responsibility when handling inbound customer enquiries
- Current and comprehensive knowledge of Insights products (training is provided)
- With drive and initiative to achieve personal and organisational priorities
- Ability to prioritise and work under pressure with good time management and a proactive approach to problem identification and solution

**What you're great at**:

- Experience of supporting customers and client relationship managers, and in using CRM systems
- Solid and proven office administration experience
- Ability to demonstrate flexibility working in a continuously evolving and demanding environment
- Confident and professional communicator
- Proven ability to work under pressure
- Methodical and highly organised with accurate data entry skills
- Good IT skills in MS Word, Excel, Outlook and PowerPoint

**Other Requirements**:

- Minimal travel may be required of this role
- Written and spoken fluency in Swiss German, French and English are essential

  • F&b Development Coordinator

    vor 4 Wochen

    Baar, Schweiz Aman Group Sarl Vollzeit

    F&B Development Coordinator - Baar, Switzerland - F&B Development - 2371 - Corporate Office - Switzerland **Job Description**: **POSITION OVERVIEW** The F&B Development Coordinator is part of the Global Food and Beverage Development Team. The primary function of this role is to provide support and structure to the Global Food and Beverage Development Team....

  • Project Coordinator

    vor 3 Wochen

    Baar, Schweiz Partners Group Vollzeit

    **What it's about** Partners Group is seeking to hire a Zug-based Project Coordinator to join the Project Management Office (PMO). The Project Coordinator is responsible for assisting the PMO team with planning, organizing, and implementing various Project portfolio activities, as well as ensuring that Projects are delivered on time, within scope, and...

  • F&b Development Coordinator

    vor 4 Wochen

    Baar, Schweiz Aman Vollzeit

    Aman: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations,...

  • Administrative Coordinator

    Vor 7 Tagen

    Baar, Zug, Schweiz Partners Group Vollzeit

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Coordinator to support our Portfolio Management team. The ideal candidate will have 1-2 years of administrative experience in a professional environment, with excellent proficiency in MS Office Suite.The successful candidate will be responsible for managing calendars,...

  • Leadership Training Coordinator

    vor 3 Wochen

    Baar, Schweiz Sika Vollzeit

    **Company Description** Our Global Talent Management Team located at our headquarter in Switzerland is dedicated to delivering high-quality Global Leadership training programs to provide Sika worldwide with a pool of future leaders. As Training Coordinator, you will play a pivotal role in orchestrating seamless training initiatives and optimizing...

  • Corporate Office Coordinator

    vor 3 Wochen

    Baar, Schweiz Aman Group Sarl Vollzeit

    Corporate Office Coordinator - Baar, Switzerland - Executive Office - 2794 - Corporate Office - Switzerland **Job Description**: **POSITION OVERVIEW** **RESPONSIBILITIES** - Be the first point of contact in welcoming visitors to the corporate office, representing the brand. - Support the senior Corporate Office team with calendar management, arranging...

  • F&b Development Coordinator

    vor 2 Wochen

    Baar, Schweiz Aman Vollzeit

    Overview: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures...

  • Support Services Officer

    Vor 7 Tagen

    Baar, Zug, Schweiz Partners Group Vollzeit

    About Our TeamWe are a global financial institution that provides private markets investment solutions to institutional investors worldwide. We have a strong commitment to cultural diversity and inclusion, and we believe in fostering a collaborative and dynamic work environment.We are seeking a skilled and experienced Administrative Coordinator to join our...

  • Intern Client Solutions Switzerland

    vor 2 Wochen

    Baar, Schweiz Partners Group Vollzeit

    **What it's about** In this position, you will be part of the growing institutional client team covering Switzerland and will make an impact by supporting client acquisition and maintenance across the team and firm. In your role, your primary tasks will include: - Support client relationship managers with the preparation for client meetings and due...

  • Health & Wellness Development Coordinator

    vor 3 Wochen

    Baar, Schweiz Aman Group Sarl Vollzeit

    Health & Wellness Development Coordinator - Baar, Switzerland - Spa & Wellness - 1779 **Job Description**: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique...

  • Portfolio Management Support Associate

    Vor 7 Tagen

    Baar, Zug, Schweiz Partners Group Vollzeit

    About UsPartners Group is a global financial institution that provides private markets investment solutions to institutional investors worldwide. We have a strong commitment to cultural diversity and inclusion, and we believe in fostering a collaborative and dynamic work environment.We are seeking a skilled and experienced Administrative Coordinator to join...

  • Client Services Intern

    vor 3 Wochen

    Baar, Schweiz RB Swiss Group GmbH Vollzeit

    **About Us**: Dein Domizil is a fast-growing company specializing in premium mail forwarding and virtual office services. Our commitment to precision, security, and customer satisfaction sets us apart in the industry. We are dedicated to creating an environment where innovation meets reliability, ensuring that our clients can focus on what matters...

  • Office Coordinator

    vor 4 Wochen

    Baar, Schweiz Promethiem Vollzeit

    **Overview** Promethiem is a global investment and technology commercialisation firm. For over a decade, we’ve been at the forefront of cutting-edge technology, working with startups across a range of sectors, including property, publishing, information, storage and security. We enable new opportunities through investment, IP and further business...

  • Partner Channel Support

    vor 3 Wochen

    Baar, Schweiz Insights Vollzeit

    Are you passionate about building & growing the most amazing and incredibly **rewarding partnerships with your clients?** Are you excited & motivated by **developing client accounts to achieve great success**? **Do you speak fluent German and French?** If the answer is YES!!..then our newly created **Partner Channel Support** role could be your next...

  • Partner Channel Support

    vor 3 Wochen

    Baar, Schweiz Insights Vollzeit

    Baar, hybrid - Are you passionate about building & growing the most amazing and incredibly **rewarding partnerships with your clients?** Are you excited & motivated by **developing client accounts to achieve great success**? **Do you speak fluent German and French?** If the answer is YES!!..then our newly created ** Partner Channel Support** role could be...

  • HR Project Coordinator

    vor 4 Wochen

    Baar, Schweiz AstraZeneca Vollzeit

    HR Project Coordinator Location: Baar, Switzerland **About AstraZeneca?** AstraZeneca is a global innovation-driven, integrated biopharmaceutical company. ‘Our bold aspiration is to be pioneers in science, lead in our disease areas, and transform patient outcomes. By 2030, we will deliver 20 new medicines, industry-leading growth and be carbon...

  • 2nd Level Supporter/in

    vor 2 Wochen

    Baar, Schweiz IQ PLUS AG Vollzeit

    **Aufgabe**: Für unseren Kunden suchen wir Sie als 2nd Level Supporter*in. In dieser Funktion sind Sie für die Installation und Betreuung von Soft - und Hardware (inkl. Hörakustik-Komponenten) der Mitarbeiter*innen zuständig. Bei Störungen lokalisieren Sie, grenzen ein und beheben diese. Sie sind für die Betreuung der IP-Telefonanlage, die...

  • Ict-supporter (a)

    vor 2 Wochen

    Baar, Schweiz Rittmeyer AG Vollzeit

    Leitsysteme, Steuerungen und Messtechnik von Rittmeyer sind die Basis für innovative Lösungen in Energie - und Wasserversorgungen, Wasserkraftwerken und Entsorgungsanlagen weltweit. Rittmeyer ist als Engineerings - und Dienstleistungsunternehmen mit höchstem Qualitätsanspruch auf Software - und Systemintegration für schlüsselfertige Anlagen im...

  • Ict Supporter

    vor 4 Wochen

    Baar, Schweiz ROCKEN Vollzeit

    Unser ROCKEN Partner ist Ihr «Single Point of Contact» und realisiert anspruchsvolle Projekte in den Bereichen IT und Telekommunikation. Dabei strebt unser Partner mit möglichst wenigen Meetings möglichst effiziente Lösungen an, die Ihren individuellen Bedürfnissen entsprechen. Dank der internationalen Erfahrung profitieren Kunden weltweit von der...

  • Ict Support

    vor 4 Wochen

    Baar, Schweiz ROCKEN Vollzeit

    Unser ROCKEN Partner betreut Kunden in den Bereichen Hardware, Software, Services und ICT-Systeme. Mehr als 500 Unternehmen - vom KMU bis zum internationalen Konzern - profitieren von der betriebswirtschaftlichen Erfahrung unseres Partners. Ihre speziellen Branchenlösungen auf Basis der Abacus Software gibt es für den Handel, Dienstleister, Bauunternehmer...