Client Advisor

vor 2 Wochen


Basel, Schweiz Bulgari Vollzeit

Poste

In order to strengthen the team in our prestigious boutique in Zürich in Bahnhofstrasse, we are recruiting our future

***Client Advisor**

As ambassador of the Brand, you offer an extraordinary client experience and participate actively in the development of our sales in Jewelry, Watches and Accessories as well as Clienteling. In support to the store, you contribute to the operational and administrative aspects, taking care of the back office, after-sales service, inventory and support activities.

Accountabilities
- Offer an unique client experience_

Acting as an ambassador of the Maison, you provide exceptional, consistent, and seamless client experience and embody the values of the Maison and sophistication of storytelling.

You welcome all clients entering the store and guide them regardless of the reason of their visit. You understand and anticipate client’ needs and preferences, to offer tailored solutions and exceed client expectations. You accompany the client on all touchpoints maintaining the highest standard of services.

You leverage your expertise to master Maison products knowledge, services offered to clients and develop 360° vision of the Maison activity. You partner with cross-functional teams to resolve any client requests in timely manner.
- Foster sales and target achievement_

Consistently achieving or exceeding individual and team sales objectives, you maximize every sales opportunity by deploying the adequate selling techniques. You successfully conduct and finalize sales on any touchpoint.
- Clienteling_

You develop and strengthen long lasting client relationships and foster client repeat purchase on all touchpoints. You also create and cultivate a network of contact to expand potential client base.

Effectively managing your client portfolio, you maintain accurate and up-to-date client records and information in dedicated system (data capture, qualitative and quantitative follow-up). You ensure an adequate number of contacts per client within a seamless client communication across all channels redacting relevant and personalized reach out. You adopt and master all “digital” tools that engage with clients inside and outside of the store (private appointment follow-up, stock inventory, wishlist, personalized catalogue, pre order proposal) and optimize clienteling tasks.
- Store Operations & Processes_

You contribute fully to the operational and administrative aspects in support of the store. You perform and contribute to regular back-office operations such as data entry, product receiving, daily closures, stock counting, AFSS processing. You handle perfectly stock tools, process and flow (reservation management, transfers).

Profile

You have at least 5 years of working experience in retail, in a high-end luxury boutique with proven track record in client focus environment.

Passionate by the jewelry, you are recognized as a determined and proactive sales-driven person with strong entrepreneurial spirit, always eager to push for sales and to grow your client portfolio through active networking.

You have excellent communication skills (oral and written) and the ability to interact with clients in-person or distance.

You are proficient with digital tools (CRM) and MS Office. Finally, you are fluent in German and in English; any other languages would be a distinct advantage.

Client and service oriented, you demonstrate emotional intelligence and strive to discover your client needs and guide them with passion across the Brand. You are flexible and rigorous, and you work in an organized and structure manner even in case of multitasking. You are agile, always willing to learn and maintain an in-depth knowledge of the luxury market trends.

Our Maison

Founded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique. Internationally renowned and part of LVMH group, from our roots in jewelry and watches we have branched out into accessories, perfumes and luxury resorts. Excellence, enthusiasm and passion are the chemistry of everything we do.
- JOB NUMBER
- ***

**BULG07494**:

- COUNTRY / REGION
- ***

**Switzerland**:

- CITY
- ***

**Zurich**:

- CONTRACT TYPE
- ***

**Permanent**:


  • Client Advisor

    vor 3 Wochen


    Basel, Schweiz Louis Vuitton Vollzeit

    POSTE The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients will...

  • Client Advisor

    vor 2 Wochen


    Basel, Schweiz CS Recrutement Vollzeit

    Pour le compte d’une Pme / Grand Compte: Poste à pourvoir **:Client Advisor / Kundenberater, Bâle (Switzerland)** **Vos principales missions,** Sie sprechen fliessend Deutsch und Französisch? Sie kennen die Region von Basel gut? Sie verfügen über eine hohe Eigenverantwortung und ein unternehmerisches Denken? Möchten Sie sich einem tollen...

  • Client Advisor

    vor 4 Wochen


    Basel, Schweiz Louis Vuitton Vollzeit

    **Poste**: The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients...

  • Client Advisor

    vor 4 Wochen


    Basel, Schweiz Louis Vuitton Vollzeit

    **Poste**: - The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients...

  • Client Advisor

    vor 8 Stunden


    Basel, Schweiz Louis Vuitton Vollzeit

    **Poste**: - The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients...

  • Client Advisor

    vor 2 Wochen


    Basel, Schweiz Salvatore FERRAGAMO Vollzeit

    OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY - A BRAND MADE OF PEOPLE Salvatore Ferragamo S.p.A., is one of the world's leading companies in the luxury goods sector, whose origins date back to 1927. Salvatore Ferragamo Group is famous in the creation, production and sale of shoes, leather goods, clothing, silk products, eyewear, watches,...


  • Basel, Schweiz Louis Vuitton Vollzeit

    **Poste**: - The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients...


  • Basel, Schweiz UBS Vollzeit

    Switzerland - Zürich - Client advisory / Relationship management - Global Wealth Management **Job Reference #** - 258260BR **City** - Zürich **Job Type** - Full Time **Your role** - Are you an expert in building client relationships? Do you want to bring your wealth expertise and join us in delivering an exceptional client experience? - We’re looking...


  • Basel, Schweiz Louis Vuitton Vollzeit

    **Poste**: - The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients...


  • Basel, Basel-Stadt, Schweiz Iris Software Vollzeit

    Sustainability Advisor Position at EY in SwitzerlandWe're looking for a highly motivated and ambitious individual to join our Indirect Tax Global Trade practice as a Sustainability Advisor. In this role, you will work closely with senior consultants, tax experts, customs lawyers, accountants, data scientists, and system professionals to develop sustainable...


  • Basel, Basel-Stadt, Schweiz EDP Personalberatung GmbH Vollzeit

    We are seeking a highly skilled and experienced customer advisor to join our team at EDP Personalberatung GmbH. As a High Net Worth Customer Advisor, you will be responsible for managing high net worth client relationships and providing personalized customer service.The ideal candidate should have at least 5 years of experience in customer-facing roles and...

  • Client Advisor Zurich

    vor 2 Wochen


    Basel, Schweiz Bulgari S.P.A Vollzeit

    You have at least 4 to 7 years of working experience in a similar position, in a high-end luxury boutique. Passionate by the jewelry, watches and accessories, you have excellent selling skills. You have developed an excellent networking and you are able to build truthful relationships with your clients and team. You use easily Microsoft Office suite and...


  • Basel, Basel-Stadt, Schweiz Claudio Cavelti | Managing Partner Vollzeit

    About Us:Claudio Cavelti | Managing Partner is a reputable wealth management firm seeking an experienced Senior Wealth Manager to drive business growth.The ideal candidate should have a university degree, certification as a Financial Planner, and at least 5 years of experience in comprehensive financial advice.Responsibilities include advising and supporting...


  • Basel, Basel-Stadt, Schweiz Bank of America Vollzeit

    Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions.Our TeamMerrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management.We believe trust comes from transparency. Our trusted advisory...

  • Private Sales Advisor

    vor 3 Wochen


    Basel, Schweiz Albedis Vollzeit

    **INTRODUCTION: **Nous accompagnons notre client, maison de luxe, dans la recherche pour leur prestigieux Showroom de Neuchâtel un: **Private Sales Advisor H/F** **DESCRIPTION DE LA MISSION**: - Accueillir et conseiller la clientèle. - Participer aux tâches administratives inhérentes à l'activité de l'entité. - Participer à la mise en rayon, à...


  • Basel, Schweiz Randstad Enterprise Vollzeit

    Randstad Sourceright - where technology innovation and our exceptional human touch make Randstad Sourceright a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and...


  • Basel, Basel-Stadt, Schweiz Randstad Enterprise Vollzeit

    Randstad Sourceright - where technology innovation and our exceptional human touch make Randstad Sourceright a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and...

  • Financial Advisor

    vor 3 Wochen


    Basel, Schweiz deVere Group Vollzeit

    Wealth Management Advisors wanted.As the world’s leading, independent digital private investment bank and asset management organisation, deVere Group prides itself on providing high-class, professional advice to expatriate clients and investors all over the world.We advise over 100,000 clients across the globe with in excess of $12bn under advice and...


  • Basel, Schweiz Future Health SA Vollzeit

    **Title: Sales and Customer Advisor** Place of work: Châtel-St-Denis Office Starting date: Immediate Duration: Permanent position **Our Company** Future Health Biobank is a Human Tissue bank specializing in the collection, processing, testing and long-term storage of stem cells or tissue derived from Cord Blood, Cord Tissue, Dental...

  • Financial Advisor

    vor 2 Wochen


    Basel, Schweiz deVere Group London Vollzeit

    We are expanding our European footprint and seeking self-motivated, entrepreneurial thinking Wealth Managers to join our team. If you are an experienced Financial Advisor seeking to maximise your income and skillset whilst ensuring you have a global support and training platform; together with industry-leading products and services, then we want to speak...