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Client Delivery Manager Technology
vor 2 Wochen
Unsere Kundin verbindet Innovation und Swissness und hat sich so als IT-Partner der Wahl für führende Banken und Finanzdienstleister in der Schweiz etabliert. Die rund 250 Mitarbeitern schätzen Fairness, Verlässlichkeit und Offenheit. Flache Hierarchien und Agilität sorgen für schnelle Entscheidungswege und pragmatische Lösungen. Das mögen einige der Gründe sein für die gute kununu-Bewertung von 3.7 und die sehr hohe Weiterempfehlungsrate von 85%. Neben natürlich der langen Liste von Benefits:
Aufgaben
- Du verantwortest die Leistungserbringung der IT Services in der Cloud (IaaS, PaaS) sowie die kontinuierliche Optimierung, Qualität und Wirtschaftlichkeit der Services gegenüber unseren Kunden
- Du bist die Ansprechperson des Kunden für sämtliche Delivery-Themen gegenüber intern wie extern sowie erste Eskalationsstufe
- Du leitest die Betriebs
- und Service Boards Meetings beim Kunden
- Du verantwortest die Standards der Betriebs-Dokumentationen gegenüber den Kunden
- Du bist verantwortlich in spannenden Kundenprojekten wie auch bei der Definition neuer Services
- Du wirkst im IT-Service und Business Continuity Management und definierst und leitest Wiederanlauf-Prozesse
Qualifikation
- Fachhochschulabschluss/ Wirtschaftsinformatiker/in oder gleichwertige Ausbildung
- Verständnis von Cloud-Architektur und IaaS/PaaS Betriebsmodellen
- Erfahrungen im Betrieb und/oder Service Management (ITIL) sowie im Projekt-Management
- Analytisches, methodisches und vernetztes Denkvermögen sowie konzeptionelle Fähigkeiten.
- Ziel
- und lösungsorientiertes Arbeiten
- Ausgesprochene Kunden
- und Serviceorientierung
- Interesse an betriebswirtschaftlichen und technischen Zusammenhängen
- Reisebereitschaft innerhalb der Schweiz
- Sehr gute Deutschkenntnisse in Wort und Schrift sowie Englischkenntnisse
**Benefits**:
- Arbeitszeiten, die Deinen persönlichen Bedürfnissen entgegenkommen
- Zusätzliches Ferienguthaben
- großzügige Mitarbeiterrabatte
- Parkplatz oder ÖV Beteiligung, wobei es an dieser zentralen Lage auch mit ÖV bestens erreichbar ist
- Essensvergünstigung und Geschäftshandy
- regelmäßige Mitarbeiterevents
- Betriebliches Gesundheitsmanagement und überdurchschnittliche Altersvorsorge
- Ein Teamspirit geprägt von Offenheit, Hilfsbereitschaft und Professionalität
- Kein Tag wie jeder andere: Herausfordernde Aufgaben, viel Verantwortung und Gestaltungsspielraum
- Aktive Unterstützung in Deiner beruflichen Weiterentwicklung(Projektarbeit und Weiterbildung)
Erkennst Du Dich darin wieder? Dann freuen wir uns über Deine Kontaktaufnahme
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**Schritt 1**: sende Deine Unterlagen oder ruf uns an unter +41 44 810 60 00
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