Customer Relationship Manager

vor 1 Tag


Geneve, Schweiz JobCloud AG Vollzeit

Would you love to be responsible for managing and executing the CRM strategy within JobCloud’s Medium Enterprises business unit? Are you used to work with CRM Systems like Salesforce Sales Cloud or Salesforce Marketing Cloud and delivering great results? Then we should talk

**YOUR TASKS**:

- You identify, develop, and implement CRM strategy and tactics to engage, drive additional revenue and retain our customers and identify new revenue opportunities
- You develop and execute targeted marketing campaigns and implement loyalty programs to increase customer engagement and retention within our Medium Enterprises Segment teams
- You collaborate with the different internal stakeholders as Sales Operations, Product and Customer Service to ensure a seamless customer experience
- You work with the data team to analyze customer data to identify trends and insights, and use this information to create customer journeys, including different channels to drive desired behavior

**YOUR SKILLS**:

- You have a Bachelor's degree in business, marketing or a related field
- You bring 3-5 years of experience in Customer Relationship Management, preferably in a B2B environment
- You worked with CRM management software like Salesforce Sales Cloud or Salesforce Marketing Cloud
- You have a proven ability to manage and develop relationships with key stakeholders and work in a fast-paced environment and under pressure
- You have strong interpersonal & communication skills in English, German and French is a plus

**OUR OFFER**:

- A fast paced working environment where you can reach your full potential
- The freedom to take on responsibility and implement your ideas
- A positive atmosphere, based on trust, mutual aid and a strong team spirit
- A unique corporate culture and a helpful and open environment
- Home office possibilities & flexible working hours
- Attractive working conditions & benefits
- CHF 82’000: This is the minimum salary you can expect for this position. Based on your qualifications your salary can be higher

**BENEFITS**:

- Private InsuranceWith us you are privately insured in case of accident
- Mobile OfficeWork from the office, from home, or both
- Pension schemeOccupational pension: we cover 60% of the contributions
- Public transport discountsUp to 650. for public transport and a Half-Fare Card for free
- LunchOur FELFEL fridge is always full of tasty dishes for a fair price - Home Delivery also possible
- Language classesFor free Generally English, German and French classes, but others are also available
- Further trainingWe cover 50% of the costs if job relevant :)
- Maternity and paternity leaveMoms: 16 weeks. Dads: 3 weeks. Fully paid. Enjoy

**YOUR CONTACT PERSON**:
**Claudine**
Senior Talent Acquisition Partner

Phone: +41 445607018

By the way: We don't care about your skin colour, your gender identity or your beliefs... Come as you are, you are just good.

**Genève, Zurich**

**Marketing**

**Professionals**

**Permanent**

**80-100%**

**YOUR NEW WORKPLACE**:
**THIS IS US**:
You've surely heard of jobs.ch. This is just one of the many brands owned by JobCloud. We are the leading player in Switzerland’s online job market and want to make job search and recruitment as easy as possible. Love what you do - we make employment happen



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