Client Engagement Management

vor 4 Wochen


Zürich ZH, Schweiz Chain IQ Group Vollzeit

Location: Zürich, CH- Date: Sep 4, 2024**About Chain IQ**

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies.

Your responsibilities:

- Oversee and guide long-term key client engagements
- Lead the development of comprehensive project charters, including governance frameworks, and act as the primary decision-maker
- Chair and facilitate steering committee meetings and core project team reviews, delivering high-level presentations to senior stakeholders
- Act as first point of contact for clients’ top and senior management
- Utilize data to generate insights for continuous improvement internally as well as for our clients
- Allocate resources effectively, ensuring that teams are adequately staffed and equipped to meet project demands.
- Address and resolve conflicts that arise between stakeholders, teams, or vendors, ensuring that the project remains on track.
- Prepare and conduct steering committee /core project teams reviews including presentations
- Develop, maintain and keep associated client documentation while maintaining proper filing and track-record (audit trail)
- Support risk and communication management at project level

Your profile:

- Master’s degree in business, finance, economics or supply chain management, (MBA preferred)
- Minimum 5 years of experience in project management, consulting (Big 4 or Boutique), business development or strategic account management
- Solid understanding of end-to-end procurement process in large organizations
- Highly skilled in analytics, performance management and reporting - comfortable working with large data sets
- Ability to work in cross functional environment and proactive stakeholder management (external & internal)
- Prior experience in client facing roles and relationship management (C-Level, Senior Management)
- Experience with large, multinational organizations
- Excellent written and verbal communication (English fluent, German fluent)
- Hands-on, problem-solver attitude

We are **Great Place To Work® certified** in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China.

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

**Important notice to Employment Businesses/Agencies**:



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