LMS Training Administrator

Glencore Headquarters
- Baar, Zug, Switzerland
- Group Compliance Department

As a member of the Corporate Compliance Training, Awareness and Policies team, you will be responsible for administering Compliance trainings to 40,000+ employees on Glencore’s Learning Management System (LMS).

**The main tasks and responsibilities include**:

- Administer all global digital compliance trainings on Glencore LMS. This includes setting up and testing courses and curricula (in all Glencore languages), creating learning assignments, setting up and reconciling training audiences, and building and analysing training reports and dashboards
- Develop and continuously maintain standard operating procedures/manuals for key LMS functionalities and processes
- Develop and continuously maintain user instructions/FAQs (in various languages) and guides/reference materials for compliance personnel on relevant LMS functionality and processes
- Regularly train compliance personnel globally on LMS functions and training processes relevant to them
- Coordinate closely with regional compliance personnel on training roll-out preparation, communications and timelines
- Create, update and launch training effectiveness surveys (in various languages) and report on insights and feedback received from audiences
- Work closely with IT team on LMS set-up, technical troubleshooting/issue resolution and user support
- Oversee HR’s employee data updates and update data within the LMS for each training assignment
- Work with external digital training providers to co-brand or correct errors in digital courses
- Ability to work well in a fast-paced and dynamic environment
- High attention to detail, strong organisational and project management skills
- Ability to identify, resolve and/or escalate issues as appropriate, proactive approach
- Strong team player accustomed to collaborating with stakeholders across functions (IT, HR) and locations

**Qualifications and requirements**:

- 3-5 years’ experience working with an LMS (e.g. Cornerstone, SAP Success Factors, Workday LMS)
- Excellent command of Microsoft Office tools, primarily Excel
- Experience working with project management/ticketing tools (e.g. JIRA, Confluence) is helpful
- Experience developing and delivering training
- Tech affinity and ability to quickly understand new systems and system interaction
- Fluent (Level C+) or native English, both written and spoken
- Holding a Swiss work permit or passport holder of CH / EU

**Benefits**:

- We are committed to providing benefits, which promote mental, physical, and financial well-being. From healthy meal options in our restaurants and bistros to free use of the in-house gym including sport classes with professional trainers.
- We reimburse public transport for commuting to work.
- We provide tuition assistance for further education and training courses.

**Who we are**

Glencore is one of the world’s largest natural resources companies. Our operations comprise around 150 mining and metallurgical sites and oil production assets, employing 135,000 people directly and as contractors around the world.

**Our Purpose** is to responsibly source the commodities that advance everyday life. The products we source and market play an essential role in modern life. From the copper, cobalt and nickel powering the electric vehicle and renewable energy revolution, to the energy products helping us power this transition and keeping the lights on today
- what we do touches every part of life as we know it.

The diversity of our portfolio underpins our strategic ambition to play a leading role in enabling the decarbonisation of global energy usage through providing metals such as copper, cobalt, zinc and nickel that are essential to the transition to a low-carbon economy. In a first for the mining and trading industry in addressing Climate Change, we launched a net zero total emissions ambition by 2050, which aligns our business strategy with the goals of the Paris Agreement.

Come and join us on our journey to a sustainable future.

**Further information and reading**:

- Introducing Glencore video
- Glencore’s Purpose and Values
- Purpose and Values booklet
- 2020 Annual Report
- 2020 Sustainability Report

LI-JD