Head of Product

vor 4 Wochen

Zurich, Schweiz Zalando Vollzeit

**THE ROLE & THE TEAM**:
As Head of Product Management in the Zalando eCommerce Platform Sciences team who drive Personalisation, Recommendations, Search, Browse, Analytics, and Research, you will help lead the charge to deliver on the customer promise of a tailored experience on Zalando which helps customers discover fashion products for their individual needs. In your role, you will work with cutting edge technology to build out new capabilities and experiences that will help customers get answers to their fashion needs and enable partners within Zalando to customise their experiences to customers. Working closely with your Applied Science, Engineering, and Product partners, you will help define, build, and deliver state-of-the-art experiences that revolutionise the discovery process for fashion. This is a pivotal role in the team to help us shift focus from the existing discovery experiences and embrace future looking directions through new technology, capability building, and experimentation.

**INCLUSIVE BY DESIGN**:
**WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)**:

- Significant exposure in planning and deploying technical products at scale or equivalent product leadership experience.
- Exposure in building out ML based products and experiences to meet the needs of internal and external partners to deliver customer value.
- Spearhead and strategise: set a clear vision, smart roadmap and ambitious targets, and enable the team to drive towards those.
- Identify new product opportunities with a customer-centric mindset, select the right solutions to focus on by making business savvy decisions and then move fast to successfully execute on your ideas.
- Be a mentor to other colleagues by showcasing deep expertise in your domain and acting as a role model for successful product management.
- Define, implement, and improve discovery platforms for Zalando.
- Define, implement, and improve capabilities offered to fulfil business/customer needs.

**WE'D LOVE TO MEET YOU IF**:

- Product methods & tools: you have a strong track record of envisioning, developing, and building successful platform and capability products, ideally in an online service marketplace or e-commerce environment. You are able to contribute to and explain a product strategy for your area.
- Customer mindset: you have the ability to understand customer needs and turn them into remarkable products. You are experienced in conducting insights with user research and product discovery to provide the voice of the customer, creating the right stories that give our users what they need (and not just what they want).
- Multiple domains: you have experience in working closely with cross functional teams in Design, Engineering, and Data Science.
- Cutting-edge Technology: you have experience delivering ML based products, working with Deep Learning, NLP, CV, IR, or LLMs directly.
- Platform Services & Multi Partner Solutions you have built/managed successful platforms and established multi partner solutions in various business domains.

**OUR OFFER**:
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
- Employee shares program
- 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
- 2 paid volunteering days a year
- Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
- Work from abroad for up to 30 working days a year
- 27 days of vacation a year to start
- Family services, including counseling and support
- Health and wellbeing options (including Gympass)
- Mental health support and coaching available
- Drive your development through our training platform and biannual peer-to-peer review

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