Lead Solutions Consultant

vor 4 Monaten

Genf GE, Schweiz Sprinklr Vollzeit

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through

The Sprinklr Way


Job Description
- Sprinklr is looking for a CCaaS experienced Pre-Sales Solutions who will partner with our Sales team in Switzerland. Solutions Consultants are instrumental in the sales cycle, bringing their technical and industry expertise to create compelling solutions for customers.

Role:

- As a Lead Solutions Consultant, you will partner with Sales to uncover a customer’s current and future states and their goals in order to best position Sprinklr’s solutions. You are a strong communicator who can develop compelling presentations that illustrate Sprinklr’s business value to customers at all levels. You understand how Sprinklr can fit into a customer’s technology stack and the common use cases we can support across systems.

Who You Are and What Makes You Qualified:
- You will be a key member of account teams with Sales and other internal stakeholders (cross-functional) for our enterprise customers and collaborate across a distributed team.-
- You will attend client meetings to conduct in-depth discovery on the customer’s current and future states and positive business outcomes.-
- You’ll bring your creativity to build compelling presentations and collateral that demonstrate our solutions and the value proposition they provide against a customer’s required capabilities, drive Strategic Sales Plays with leading perspectives and points of view and deliver presentations virtually and in person.-
- You will educate our customers on Sprinklr’s business value by delivering high-impact platform demonstrations.-
- You will passionately seek out the opportunity to assist Sales in the response to RFXs and to support on pilots.-
- You are incredibly smart and have a desire to keep up with aggressive training schedules and maintain up to date Sprinklr product certifications.-
- You’ve got 5-10 years of experience in a Pre-Sales role at a SaaS company, ideally in the CCaaS space.-
- You’ve been successful in customer service, preferably in form of Contact Center solutions, and had exposure with marketing, advertising, business intelligence or commerce spaces.-
- You’re familiar with Omni-channel engagement, Contact Centre (Voice and Digital), Conversational AI, WFM, Speech Analytics & Automated Quality Management, Case Management & CRM.-
- You’re expertise in the SaaS, CCaaS / Customer Service, Analytics, AdTech, or MarTech industries strongly preferred.-
- You’re methodical and meticulous in your approach, preparation and execution.-
- Fluent in German, French and English (C1/C2 level). Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to

to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and hea

  • Solutions Architect and Lead Developer

    vor 3 Monaten

    Genf, Schweiz Endeavour Recruitment Solutions Vollzeit

    Calling for a Senior Solution Architect and Lead Developer to join a world leader headquartered in Switzerland for a contract opportunity from February till end of 2023, with possible renewal.This role will be onsite, working in Geneva.As a Senior Solution Architect and Lead Developer, you will be responsible for the solution architecture, development...

  • Lead Solutions Consultant

    vor 1 Woche

    Genf, Schweiz Sprinklr Vollzeit

    Job DescriptionSprinklr is looking for a CCaaS experienced Pre-Sales Solutions Consultant who will partner with our Sales team in Switzerland. Solutions Consultants are instrumental in the sales cycle, bringing their technical and industry expertise to create compelling solutions for customers.Role:As a Lead Solutions Consultant, you will partner with Sales...

  • Consultant, Switzerland

    vor 5 Monaten

    Genf, GE, Schweiz Boston Consulting Group Vollzeit

    Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • Consultant (F/m/x)

    vor 5 Monaten

    Genf, GE, Schweiz Robert Half Vollzeit

    **Vacancy: Senior Consultant (f/m/x) - **We are looking for a Onestream Consultant to start immediately for our client based in the Geneva area. For this position, the employee in question will be hired on a project basis. The support, placement and all of our additional services are free of charge for you as the applicant. **Missions** - Lead and manage...

  • ServiceNow Senior Solution Consultant

    vor 2 Wochen

    Genf, Schweiz DXC Technology Inc. Vollzeit

    ServiceNow - Solution ArchitectJob Description:DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and...

  • Unep Finance Initiative

    vor 3 Monaten

    Genf, GE, Schweiz United Nations Vollzeit

    Result of Service - The final outcome of this assignment will be the drafting and publication of the ‘Landscape Study of climate risk financing for MSMEs in V20 markets’. The outcomes of the services will be to strengthen the UNEP FI PSI V20 SIF’s implementation of its mandate to support the development of climate smart insurance projects for MSMEs and...

  • Senior / Lead IAM Consultant (m/f)

    vor 1 Woche

    Genf, Schweiz iC Consult Vollzeit

    Lieu de travail: Romandie / Suisse (remote)Plonge dans le monde passionnant de la gestion des identités et des accès (IAM) en tant que Senior IAM Consultant (m/f). Rejoins notre équipe dynamique en Suisse et profite des avantages d'un travail flexible en home office avec des déplacements occasionnels chez nos clients.Aperçu du rôleLe poste de...

  • Salesforce Development Lead

    vor 3 Monaten

    Genf, GE, Schweiz World Economic Forum LLC Vollzeit

    Please Note: This role requires the ability to work on site 3 days per week per company policy._ The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry...

  • Principal Salesforce Consultant

    vor 4 Wochen

    Genf, Schweiz Dentsu Aegis Network Ltd. Vollzeit

    Principal Salesforce ConsultantPrincipal Salesforce ConsultantApply locations: Zürich - Giessereistrasse 18, Lausanne - Avenue de l'Avant-Poste 4, St. Gallen - Unterstrasse 12, Basel - Oetlingerstrasse 50, Geneva - 20 Quai Ernest - AnsermetTime type: Full timePosted on: Posted 7 Days AgoJob Requisition ID: R1081156Job Description:Merkle, a dentsu company,...

  • Consultant Expert

    vor 3 Monaten

    Genf, Schweiz Aerow Vollzeit

    Zone géographique : France (Ile-de-France) ; Lyon ; Bruxelles ; GenèveDans le cadre du développement de son équipe DATA INTELLIGENCE, AEROW recherche un(e) consultant(e) technico-fonctionnel spécialisé(e) sur le domaine de la Business Intelligence basée sur la solution MICROSOFT POWER BI.Le/la consultant(e) expert POWER BI intervient afin...

  • M365 Solution Lead Architect

    Vor 6 Tagen

    Genf, Schweiz Talan Group Vollzeit

    Job DescriptionSolution Design and Implementation:Lead the design and implementation of Microsoft 365 solutions, ensuring alignment with both business objectives and technical requirements.Drive the implementation of M365 best practices, particularly regarding Governance, Compliance, and Security.Develop and maintain comprehensive architectural blueprints...

  • Functional Consultant Qm in Production

    vor 5 Monaten

    Genf, GE, Schweiz KPMG Vollzeit

    **Functional Consultant QM in Production & Procurement**: - Join KPMG and become a valued member of an international, successful team in a highly engaging culture that drives IT enabled SAP programs for our national and multinational clients. **Geneva** **As soon as possible** **100 %** **Your contribution to KPMG** Lead and manage SAP Quality...

  • Senior IT Banking Consultant

    vor 1 Monat

    Genf, Schweiz forty2 Consulting GmbH Vollzeit

    Bring your career to the next level by joining an elite team of banking consultants at Forty2.We are looking for a highly skilled and experienced Senior IT Banking Consultant to join our team at Forty2. Our company provides cutting-edge IT solutions to financial institutions and we are seeking a candidate who can play a key role in delivering outstanding...

  • Solution Architect

    vor 5 Monaten

    Genf, GE, Schweiz International Air Transport Association (IATA) Vollzeit

    Employment Type: Permanent Contract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and...

  • Project Development Consultant

    vor 3 Monaten

    Genf, GE, Schweiz United Nations Vollzeit

    Result of Service - CEO endorsement sections and appendices for the six GCMP child projects drafted, ensuring consistency, adherence to language standards and conformance with GEF style guidelines. - Work Location - Remote /Home based - Expected duration - 4 months**Responsibilities**: - The tasks and responsibilities of the consultant will be as follows: -...

  • M365 Solution Lead Architect

    Vor 6 Tagen

    Genf, Schweiz Talan Vollzeit

    Company DescriptionTalan est un groupe international de conseil et d’expertises technologiques qui accélère la transformation de ses clients par les leviers de l'innovation, la technologie et la data. Depuis plus de 20 ans, Talan conseille et accompagne les entreprises et les institutions publiques dans la mise en œuvre de leurs projets de...

  • Project Leader

    vor 2 Wochen

    Genf, Schweiz LHH Recruitment Solutions Vollzeit

    For one of our clients, a banking company in Geneva, we are recruiting a Project Leader who is open-minded and client-oriented, is passionate about his work, believes in success, and has a strong team spirit. Are you looking for your next challenging position? This opportunity is for you.Responsibilities:As a Project Leader, you will lead banking projects...

  • Procurement Consultant

    vor 4 Wochen

    Genf, Schweiz World Intellectual Property Organization Vollzeit

    Job Description - Procurement Consultant (24414)Requisition TitleRequisition Title: Procurement ConsultantTitle of Assignment: Procurement ConsultantName of unit/sector: Procurement SectionPlace of Assignment: Hybrid, with at least 1 week per month at WIPO Headquarters, Geneva, SwitzerlandExpected places of travel (if applicable): Geneva, SwitzerlandExpected...

  • eCMR Policy Consultant

    vor 2 Wochen

    Genf, Schweiz IRU Vollzeit

    IRU is the global industry association for road transport, driving the sustainable mobility of people and goods across the planet. At IRU, we are passionate about what we do.We foster a diverse, inclusive and fair work environment. We value what makes us different and we ensure rights, responsibilities and opportunities are implemented fairly between...

  • Business Transformation Consultant

    vor 4 Monaten

    Genf, GE, Schweiz IBM Vollzeit

    Introduction At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company...