Pro Practice

vor 5 Monaten

Zurich, Schweiz Orange Business Vollzeit

**About the role**:
**Mission**

Within Orange Business, Global Delivery and Operations (GDO) designs, implements and operates end-to-end solutions and services across all geographies. To support our customers in their digital transformation towards cloud native, increasing flexibility, scalability, and resilience, our aim is to transform and simplify our operational delivery model.

The purpose of this role is to drive and support transformation of our Global Delivery Operations in order to optimize, coninuously improve efficiency, effectiveness and performance, and to continuously improve how we deliver to our clients.

**Responsibilities**
- Analyze current delivery processes, workflows, and systems to identify bottlenecks, inefficiencies, and opportunities for improvement. Implement process optimization strategies to streamline operations and maximize productivity.
- Develop and implement transformation strategies in line with the company’s goals.
- Identify areas for improvement and propose innovative solutions to enhance global delivery operations.
- Develop the common framework (documentation, reporting, pipe management...) needed to ensure consistency among the 5 SVPs.
- Develop and execute change management strategies to ensure smooth adoption of transformation initiatives across the organization. Effectively communicate the benefits of the changes to stakeholders at all levels.
- Establish key performance indicators (KPIs) and metrics to measure the success of transformation projects. Continuously monitor and evaluate performance against set targets, making adjustments as necessary.
- Engage with key stakeholders, executives, and senior management to communicate project progress, challenges, and achievements.
- Sharing of best practices and ways of working
- Building robust and trusting relationships across multiple business areas and internal and external stakeholders
- Driving engagement and buy-in for proposed changes
- Implementing repeatable processes and technology solutions to support high quality outcomes
- Accompanying change through established methodologies and processes
- Provide strategic direction, coaching and development of teams involved

**About you**:

- Bachelor’s Degree in Computer Science, Information Technology, Telecommunications or Business Administration; a Master’s degree is a plus.
- Senior Transformation management experience with a track record in complex change projects in a multinational matrix structure.
- Minimum 10 years of experience of managed service delivery and the associated operational challenges.
- Ability to work under pressure and speed, meet deadlines in a fast-pacing context.
- Excellent communication skills in English and German; French is a plus.
- Proven track record of successfully leading large-scale transformation projects with tangible results and positive impacts on business operations.
- Strong understanding of IT and/or Telco operations, processes, and technologies, with the ability to identify opportunities for improvement and innovation.
- Exceptional communication, negotiation, and presentation abilities to effectively interact with stakeholders at all levels of the organization.
- Familiarity with industry best practices, frameworks, and methodologies related to transformation and project management (e.g., Agile, Six Sigma, Lean, etc.).

**Additional information**:
**Department**:
International Zone

L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.

Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.

Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous

**Contract**:
Regular

  • Vice President, Services Procurement

    vor 5 Monaten

    Zurich, Schweiz PRO Unlimited, Inc. Vollzeit

    **Who We Are** Magnit is the evolution of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our...

  • Stv. Intensivstation

    vor 5 Monaten

    Zurich, Schweiz Lifejob AG Vollzeit

    **Stv. Intensivstation - Fachbereichsleiter/-in Pflege 80 - 100%** Standort: Zürich, Südostschweiz Anstellungsart(en): Vollzeit Arbeitszeit: 34 - 42 Stunden pro Woche Beschäftigungsbeginn: 01.10.2021 **Zweck und Ziel der Stelle** Für eine bessere Pflegequalität auf der Intensivstation suchen wir eine/-n **Stv. Intensivstation-Fachbereichsleiter/-in...

  • Product Development Process Manager

    vor 5 Monaten

    Zurich, Schweiz ABB Vollzeit

    **Product Development Process Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Kaufmann / Cs&a Customer Service Admin (a)

    vor 5 Monaten

    Zurich, Schweiz Kone Vollzeit

    Zum nächstmöglichen Zeitpunkt suchen wir Sie als Kaufmann / CS&A Customer Service Admin (a) an unserem Standort in Brüttisellen. In dieser Position sind Sie hauptsächlich für die Erstellung und Bearbeitung von Serviceangeboten zuständig. Sie tragen zur Erreichung der gesetzten Ziele in Bezug auf Qualität, Quantität und Effizienz bei. Haben Sie...

  • Salesforce Technical Architect

    vor 5 Monaten

    Zurich, Schweiz Kreis 1 Consulting Vollzeit

    Kreis 1 ist eine kleine familiäre Beratung im Herzen von Zürich. Wir gründeten die Firma 2018, weil wir daran glauben, dass Digitalprojekte heute primär als Strategie - und Organisationsprojekte gedacht werden sollten. Als interdisziplinäres Team von Philosophen, Psychologen und Wirtschaftswissenschaftlern arbeiten wir gemeinsam mit unseren Kunden an...

  • Kaufmann (a) / Installation Admin

    vor 5 Monaten

    Zurich, Schweiz Kone Vollzeit

    Zum nächstmöglichen Zeitpunkt suchen wir Sie als Kaufmann / Installation Admin (a) an unserem Standort in Brüttisellen. Sie unterstützen die Chefmonteur beim Zertifizierungsprozess der Neuanlagen und Modernisierungen. Sie überprüfen die Vollständigkeit relevanter Projektdokumente und beschaffen die notwendigen Dokumente für den...

  • Solution Architect

    vor 5 Monaten

    Zurich, Schweiz Knowledge Lab AG Vollzeit

    Wir sind KNOWLEDGE LAB. Seit 2016 entwickeln wir für unsere Kunden Lösungen in der digitalen Bankingwelt, die weit über 0 und 1 hinausgehen. Wir haben Grosses vor und Du hast die Chance, nicht nur ein Teil davon zu sein, sondern Dich einzubringen und unsere Projekte aktiv mitzugestalten. **Deine Rolle**: - Du gibst den Engineering-Teams klare...

  • Sachbearbeiter Logistik

    vor 5 Monaten

    Zurich, Schweiz Kone Vollzeit

    Zum nächstmöglichen Zeitpunkt suchen wir Sie als Sachbearbeiter Logistik (w/m/d) an unserem Standort in Brüttisellen. In dieser Position sind Sie für die Überwachung, Steuerung und Kontrolle des Material - und Informationsflusses, sowie für die Bewirtschaftung des KONE Zentrallagers, in enger Zusammenarbeit mit unseren externen Logistikdienstleister,...

  • Marketing Praktikant

    vor 5 Monaten

    Zurich, Schweiz NOW Vollzeit

    **Social Media Content Creator - Praktikum (100%)** Wir sind eine schnellwachsende Boutique Fitness Studio Kette mit zwei Marken - NOW und tone.. Im NOW Studio haben wir intensive LIFT & RUN Sessions mit motivierender Musik. In unseren aktuell drei tone. Studios bieten wir Ganzkörpertrainings auf pilates inspirierten REFORMER Geräten an. Zusätzlich...

  • Internship Natural Catastrophe Modelling/pricing

    vor 5 Monaten

    Zurich, Schweiz NewRe Vollzeit

    Internship Natural Catastrophe Modelling/Pricing (80% - 100%, M/F/d) **Company** NewRe **Location** Zurich, Switzerland New Reinsurance Company Ltd. (NewRe) is a Swiss reinsurer founded in Zurich in 1926. As a company within the Munich Re Group, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and...

  • Data Scientist

    vor 5 Monaten

    Zurich, Schweiz Unit8 SA Vollzeit

    **Who We Are** Founded in 2017, Unit8 is a fast-growing Swiss AI and data analytics consulting and services company dedicated to solving complex problems of traditional industries like automotive, chemical, financial services, manufacturing and pharma. We work with some of the biggest organizations in Europe to solve the challenges that directly affect...

  • Reinsurance Operations Associate/manager

    vor 5 Monaten

    Zurich, Schweiz NewRe Vollzeit

    Reinsurance Operations Associate/Manager (M/F/d) **Company** NewRe **Location** Zurich, Switzerland New Reinsurance Company Ltd. (NewRe) is a Swiss reinsurer founded in Zurich in 1926. In 1988, NewRe became part of Munich Re Group, one of the world's leading reinsurers. What makes NewRe special, is that it combines financial strength and ratings with...

  • Physical Climate Risk Researcher

    vor 5 Monaten

    Zurich, Schweiz MSCI Inc Vollzeit

    **Research**: Use your eye for actionable insights to help clients identify and manage emerging risks and opportunities. **Climate Investing**: Bringing clarity to climate investing Do you want to make a positive impact with your career? Halting climate change will require a monumental restructuring of the global economy. By joining MSCI’s Climate...

  • Head of Human Resources, Zurich

    vor 5 Monaten

    Zurich, Schweiz Schellenberg Wittmer Vollzeit

    We are looking for a new Head of HR for our Zurich office. As the Head of Schellenberg Wittmer's Zurich Human Resources (HR) department, you will lead the HR processes, advance our people management and promote the Firm's culture and ambitions. You will shape a scalable HR department with company and local law compliant HR policies, processes and systems to...

  • Tech Architect

    vor 5 Monaten

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Information Technology (IT) - Group Functions **Job Reference #** - 288564BR **City** - Zürich **Job Type** - Full Time **Your role** - Do you have a knack for analyzing business processes? Can you be a convincing and trusted advisor? Are you independent and self-driven? - We’re looking for someone like that who can help us: -...

  • Service Owner

    vor 5 Monaten

    Zurich, Schweiz Avaloq Vollzeit

    **Company Description** Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks...

  • Sales and Investor Relations Manager for

    vor 5 Monaten

    Zurich, Schweiz AXA Investment Managers Vollzeit

    Develop and expand third party AuM in Switzerland and access to new accounts across pension funds, insurer, banks, foundation, family offices, asset managers, private wealth managers as well as consultants. - Monitor market developments and knowledge of competitor offerings to pro-actively support the improvement of AXA IM Primes unique selling points and...

  • Sales and Investor Relations Manager for

    vor 5 Monaten

    Zurich, Schweiz AXA Vollzeit

    Develop and expand third party AuM in Switzerland and access to new accounts across pension funds, insurer, banks, foundation, family offices, asset managers, private wealth managers as well as consultants. - Monitor market developments and knowledge of competitor offerings to pro-actively support the improvement of AXA IM Primes unique selling points and...

  • (Junior) Internal Auditor

    vor 5 Monaten

    Zurich, Schweiz Rothschild & Co Vollzeit

    About Us Rothschild & Co Rothschild & Co is a leading global financial services group with seven generations of family control and a history of over 200 years at the centre of the world's financial markets. Our expertise, intellectual capital and global network enable us to provide a distinct perspective that makes a meaningful difference to our clients,...

  • Vice President of Business and Investment

    vor 5 Monaten

    Zurich, Schweiz Constructor Group Vollzeit

    **Job Title** - Vice President of Business and Investment Development **Company **- Constructor Knowledge AG (Zurich branch) **Location **- Zurich **Responsibilities** - Develop and implement the company's business and investment development strategies, aligning them with the overall goals and objectives. This includes identifying growth opportunities,...