Manager Community
vor 3 Wochen
The AO is a medically-guided, not-for-profit organisation, a global network of surgeons, and the world's leading education, innovation, and research organisation specialising in the surgical treatment of trauma and musculoskeletal disorders. We have a global network of over 520,000 health care professionals. Each year we offer over 870 educational events around the world, supported by nearly 8,000 faculty members and attended by over 82,600 participants. We have around 20,000 surgeon members working in the fields of trauma, spine, craniomaxillofacial, veterinary, and reconstructive surgery.
- Employment Type: Permanent- Part-time percentage: 100%- This position is located in: Davos Platz, CH- Experience level: Experienced professional-
**Job Description & Responsibilities**:
The Manager Community and Core Group Development is responsible for the strategic development and implementation of programs and projects to engage and empower AO’s Community and Core Groups in line with AOs strategic goals. This individual manages a team of 4 people and closely works with the marketing, communications, operations, and other stakeholders to drive growth and retention of our members and cultivating a sense of belonging for AO’s diverse and inclusive community.
**Key Responsibilities**:
- Implement the strategy for Community and Core Group development sharing insights and expertise where required. Conduct market research and analysis to identify trends, opportunities, and challenges.
- Develop annual objectives and action plans in alignment with Community Development’s strategic priorities.
- Oversee and manage AO’s community development strategic programs (Membership, Fellowship, Engagement) resulting in growth, engagement, and retention of our members.
- Oversee the planning, development and execution of Community Development events and activities for AO’s key touchpoints.
- Collaborate with the marketing team to leverage digital platforms, social media, and other channels to reach prospective members. Implement retention strategies, such as personalized communications, renewal reminders, and feedback surveys.
- Measure the performance of the programs, analyse, and propose enhancements to fulfill the needs of the community.
- Use data-driven insights to make informed decisions and continuously improve community development efforts.
- Collaborate with internal and external stakeholders and suppliers.
- Manage a team and ensure appropriate distribution of resources and budget.
**Job Requirements**:
- BSc or MSc in relevant field (Business Administration, Marketing or equivalent)
- Proven record of professional experience in strategic project management in the Med Tech field, association environment, membership programs or equivalent (3-6 years).
- Proven experience in people management or relevant leadership experience.
- Excellent communication and negotiation skills
- Proven leadership skills and the ability to manage, motivate and inspire a diverse team.
- Good financial acumen, incl. forecasting, budget setting and financial analysis
- Passionate about continuous improvement, entrepreneurial and creative mindset to further develop different communities.
- Strong project management and strategy implementation expertise
- Reliable, proactive and problem-solving attitude with excellent organizational skills, an ability to work independently, whilst maintaining contact and effective communication with stakeholders at all levels
- Excellent knowledge of English. Knowledge of additional languages would be an asset.
**We offer**
- An interesting and varied job in an exciting and innovative organization
- The opportunity to be part of a highly committed international team
- Modern infrastructure
- Employment conditions which match the requirements and offer a high degree of flexibility regarding working hours and location
- Date of publication: Feb 23, 2024
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