Client Project Manager

vor 3 Monaten

Schaffhausen, Schweiz Merck Group Vollzeit

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

**Your role**: As a Client Project Manager based in Schaffhausen, Switzerland, you will play a key role in ensuring an exceptional client experience throughout their engagement with our company. Your ability to drive superior client satisfaction will be pivotal as you seamlessly orchestrate project delivery and maintain transparent, proactive communication channels. You will drive superior client satisfaction by seamlessly orchestrating project delivery and maintaining transparent, proactive communication channels. You will lead complex integrated projects tailored to each client’s specific needs, thereby driving revenue and growth. Acting as an advocate for the client on-site, you will understand their needs and represent their interests.

You will implement industry-leading project management practices, utilizing established systems, tools, and processes to manage projects efficiently while providing a single interface to the client. Taking full responsibility and accountability for all operational aspects, you will lead and motivate a cross-functional project team of experts to achieve objectives with the highest quality.

Additionally, you will manage a team of experts within a matrix organization, ensuring successful delivery in terms of quality, cost, and time. You will be accountable for managing forecasting, invoicing, revenue recognition, and achieving quarterly and annual landing targets as well as project KPI commitments. Controlling project scope, you will work in conjunction with the Proposals Team to prepare amendments or scope changes and provide input into mid
- to long-term program strategies alongside the Sales and Commercial Teams.

Identifying and managing project risks with the project team, you will address client concerns and resolve cross-functional resource, process, and systems challenges. Finally, you will contribute to improving project management standards by maintaining and enhancing templates, processes, and best practices.

**Who you are**:

- Bachelor’s or Master’s degree in a technical field (e.g., chemistry, biochemistry, chemical engineering, biology) or equivalent; a Ph.D. is a plus.
- 3+ years of CDMO project management experience specializing in the development and manufacture of highly regulated parenteral excipients and/or APIs.
- Extensive experience working for a CDMO or CTO with a deep understanding of client management and project delivery processes.
- Previous project management experience, ideally within the pharmaceutical or CDMO industry.
- Commercially minded with exceptional communication skills, able to interface effectively with internal and external management teams.
- Detail-oriented and process-driven, with the ability to navigate a matrixed organization and foster collaboration while maintaining efficiency.
- Must be able to “influence without authority” to achieve goals and manage competing interests among various stakeholders in projects.
- Excellent communication and interpersonal skills along with strong business acumen.
- Project management certification (e.g., PMP) preferred.
- Proficiency in English, with German language skills preferred.

**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress

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