Beverage Director

The Beverage Director will be directly responsible for setting the beverage strategy and leading the implementation on our ships to deliver best-in-class experience for our guests. This leader will not only focus on our day-to-day operations, but also maximizing commercialization and revenue streams of all beverage products, including cost management and leveraging vendor relations to develop an immersive wine and beverage program.
- Fluent English. Any other language is an advantage;
- Bachelor’s Degree in Business Administrations, Revenue Management or Hospitality Management;
- Minimum Level 2 Sommelier Certification;
- Minimum 10 year’s Beverage Director or Beverage Program Manager related experience managing multiple outlets;
- Experience in Corporate Level Hospitality and Tourism. Cruise Line or Shipboard experience is considered an advantage;
- Proficient level of experience in MS Office, Excel and PPT presentations;
- Customer and guest service oriented;
- Strong business acumen with ability to create and enhance revenue opportunities;
- Excellent communicator, leader and team player;
- Flexibility and ability to work in fast moving environment;
- This position will require work-related travel up to 40% of the working time.
- Is responsible for all aspects of the company's beverage programs from conception to implementation, including beverage lists, costing and pricing, training, non-alcoholic beverage programs, special events, inventory, vendor relations, competitive positioning;
- Scout for trends to enhance our beverage offer and leads the implementation on the fleet to generate additional revenue opportunities;
- Remain aware of internal and external conditions and industry innovations and best practices and applies this knowledge as appropriate in managing and leading company’s beverage operations;
- Assist the New Buildings team in designing new Bar concepts on board of new ships and\/or adjusts product for new itineraries in collaboration with Supply Chain;
- Support the Beverage team in the creation and editing of wine lists, craft cocktail menus, and beer lists;
- Is responsible for the financial performance of the Beverage department;
- Prepare and manage yearly budget for the beverage operation, including all beverage related revenue and cost accounts;
- Monitor the correct execution of key operational processes, such as training, quality\/recipe control, steps of service, inventory and ordering processes;
- Build positive and effective relationships with the entire shoreside\/on board Beverage teams to create a positive environment, enabling employees to maximize their potential;
- Support the beverage teams, on board and shoreside, and contribute to the strategic development and management of career paths and succession plans within the department;
- Ensure that comprehensive processes, policies, standards and procedures are developed, clearly defined and communicated effectively to all stakeholders for the successful execution of the company’s beverage operations;
- Lead, manage and supervise Shoreside direct reports and has indirect supervisory responsibility for the shipboard beverage teams;
- Manage multiple projects and priorities simultaneously and ensures the work-load is performed effectively and consistently;
- Provide beverage leadership and expertise to various company projects and business initiatives.

VISA REQUIREMENTS (if any)


Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.