Intern Customer Insights

vor 2 Wochen

Schaffhausen, Schweiz IWC Vollzeit

Reference Code: 99198**Intern Customer Insights (M/F/x - 100%)**:

- Schaffhausen, SH, CH- Trainee/InternOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen

To support our Digital Strategy and Transformation Department at our headquarters in Schaffhausen we are looking for an

**INTERN CUSTOMER INSIGHTS**

**(M/F/X — 100%)**

The primary focus of this internship is to support the gathering and analysis of customer insights from various channels and touchpoints. In addition to deriving insights, you will help to democratize customer insights across IWC. You will be responsible for providing reporting to the wider organization as well as setting up and tracking customer-centric projects. In this position, you are exposed to the voice of the customer on a daily basis, and are able to share it directly with decision-makers.

**Duration**: April 2024

**Start**: 6 months

**YOUR MISSON AT IWC.**

Drive and support all initiatives with regards to customer insights.
- Support and define all processes related to collecting customer insights: Survey design, survey set up and - testing, coordination with agency, etc.
- Coordinate roll out of customer listening path into different channels and markets.
- Conduct quantitative and qualitative research to inform and impact top management across IWC on strategic decisions and prioritization.

Reporting and workshop preparation
- Report customer insights in monthly and quarterly reporting to key decision-makers in the organization.
- Prepare quarterly, x-functional customer centricity workshops.
- Maintain top management reporting dashboard for customer insights.

Project management and change
- Ensure and coordinate that client requests are sufficiently followed up with across departments and markets.
- Track implementation of defined initiatives with responsible departments.
- Train markets and departments on usage of customer insights and spread customer-centric mindset across the organization.

**HOW YOU BECOME PART OF THE JOURNEY.**
- University degree in Business, Economics, Engineering, Psychology, Business Informatics, Computer Science.
- Hands-on personality that is used to work independently and has a strong business acumen.
- First practical experience is required: Familiarity with project-based, analytical settings is a plus, e.g., consulting, finance, customer insights / research, digital, e-commerce, Google Analytics.
- Business fluent English skills are required, German / French is a plus.

**THIS AWAITS YOU.**

IWC offers a challenging working environment: the company’s roots are in Switzerland, but it is a successful international player. We maintain our tradition, yet we are always on the lookout for innovations and ways to improve. Change management, education, further training and personal development are therefore of key importance for our long-term success.

  • Team Lead Transformation

    vor 8 Stunden

    Schaffhausen, Schweiz IWC Vollzeit

    Reference Code: 92363**Team Lead Transformation & Customer Insights (M/F/x - 100%)**: - Schaffhausen, SH, CH- PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we...

  • Intern Sponsoring

    Vor 2 Tagen

    Schaffhausen, Schweiz IWC Vollzeit

    Reference Code: 90308**Intern Sponsoring & Partnerships (M/F/x - 100%)**: - Schaffhausen, SH, CH- Trainee/InternOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to...

  • Intern Digital Marketing

    Vor 2 Tagen

    Schaffhausen, Schweiz IWC Vollzeit

    Reference Code: 90309**Intern Digital Marketing & Media (M/F/x - 100%)**: - Schaffhausen, SH, CH- Trainee/InternOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to...

  • Intern Marketing Automation

    Gefunden in: Talent CH C2 - vor 1 Woche

    Schaffhausen, Schweiz Georg Fischer Rohrleitungssysteme AG Vollzeit

    Your tasks Supporting the team in executing and optimizing email marketing programs Assist in creating, developing and testing customer journeys, segmentation, forms and workflows Participate in new and emerging test technologies & tools evaluation Monitor and analyze the performance of email marketing campaigns and provide insights and...

  • Intern Flagship Boutique Experience

    Vor 7 Tagen

    Schaffhausen, Schweiz IWC Vollzeit

    Reference Code: 88669**Intern Flagship Boutique Experience & New Retail (M/F/x - 100%)**: - Schaffhausen, SH, CH- Trainee/InternOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts...

  • Intern Client Experience Edutainment

    Vor 2 Tagen

    Schaffhausen, Schweiz IWC Vollzeit

    Reference Code: 90314**Intern Client Experience Edutainment (M/F/x - 100%)**: - Schaffhausen, SH, CH- Trainee/InternOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust...

  • Intern Customer Experience Center Schaffhausen

    Gefunden in: Talent CH C2 - vor 1 Woche

    Schaffhausen, Schweiz Georg Fischer Rohrleitungssysteme AG Vollzeit

    Your tasks Supporting the Customer Experience Center (CEC) team in the planning and implementation of visits & events at the Schaffhausen site Ensuring requests for CEC visits are managed efficiently according to the guidelines Liaising with the local departments to set the dates within the agenda Ensuring meeting rooms and equipment is...

  • Intern Global Retail

    Vor 2 Tagen

    Schaffhausen, Schweiz IWC Vollzeit

    Reference Code: 90307**Intern Global Retail & E-Commerce (M/F/x - 100%)**: - Schaffhausen, SH, CH- Trainee/InternOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to...

  • Intern HR

    Gefunden in: beBee S CH - vor 4 Wochen

    Schaffhausen, Schweiz Richemont Vollzeit

    To support our People Office Team at the headquarters in Schaffhausen, we are looking for an     INTERN HR / LEARNING & DEVELOPMENT (M/F/X — 100%)     As our Intern People Development, you will be part of an open-minded, passionate, and humorous team. In your role, you will support employees develop their full potential and at the...

  • Intern Digital Marketing

    Gefunden in: beBee S CH - vor 4 Wochen

    Schaffhausen, SH, CH IWC International Watch Co. AG Vollzeit

    Apply now »Reference Code:  98812 Intern Digital Marketing & Media (m/f/x - 100%) Schaffhausen, SH, CHTrainee/Intern       Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts...

  • Intern New Ventures

    Gefunden in: Talent CH C2 - vor 1 Woche

    Schaffhausen, Schweiz Georg Fischer Rohrleitungssysteme AG Vollzeit

    Your tasks Support of our Venture Architects in identification and validation of new business opportunities including, market overview, market potential, competitor landscape, competitive business models, and best practice examples Evaluation of new market opportunities and enabling decision making on new topics by conducting desk research, data...

  • Intern Sustainability Business Development

    Gefunden in: Talent CH C2 - vor 1 Woche

    Schaffhausen, Schweiz Georg Fischer Rohrleitungssysteme AG, Schaffhausen Vollzeit

    Your tasks Support and conclude new and ongoing LCAs and EPDs with different stakeholders in- and outside of the organization Support the implementation of an automated Product Carbon Footprint calculation process Support and improve the quarterly reporting of sustainability data of GF PS sites globally Support circular economy projects for new...

  • Intern Sustainability Business Development

    Gefunden in: Talent CH C2 - vor 1 Woche

    Schaffhausen, Schweiz Georg Fischer Rohrleitungssysteme AG Vollzeit

    Your tasks Support and conclude new and ongoing LCAs and EPDs with different stakeholders in- and outside of the organization Support the implementation of an automated Product Carbon Footprint calculation process Support and improve the quarterly reporting of sustainability data of GF PS sites globally Support circular economy projects for...

  • Intern Sustainability Business Development

    Gefunden in: Talent CH C2 - vor 1 Woche

    Schaffhausen, Schweiz Georg Fischer Rohrleitungssysteme AG, Schaffhausen Vollzeit

    Your profile Strong problem solver motivated to make a difference Self-driven, well organized, and independent Flair for quantitative and analytical tasks with attention to detail Very good working experience and knowledge of Microsoft Office Very good communication skills in English and German Bachelors' degree in engineering,...

  • Regional Category Manager, Plastics, Resins and

    vor 8 Stunden

    Schaffhausen, Schweiz Xylem Vollzeit

    We’re Hiring for **a Regional Category Manager (M/F/d) - Plastics, Resins and Cables!** If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! **Xylem, Inc.** is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues....

  • CS Client Care

    Gefunden in: beBee jobs CH - vor 1 Woche

    Schaffhausen, Schaffhausen, Schweiz Richemont Vollzeit

    In order to promote and improve our Customer Service (CS) activities throughout all of our Distribution Network we are looking for a CS CLIENT CARE & PROJECT MANAGER (100% - 8 MONTHS) Fixed term: June January 2025Duration: 8 months YOUR MISSION AT IWC.Communications Review, creation and publication of internal and external CS communications &...

  • CS Client Care

    Gefunden in: beBee S CH - vor 3 Wochen

    Schaffhausen, Schweiz IWC Schaffhausen Vollzeit

    In order to promote and improve our Customer Service (CS) activities throughout all of our Distribution Network we are looking for aCS CLIENT CARE & PROJECT MANAGER (100% - 8 MONTHS) Fixed term: June 2024 - January 2025 Duration: 8 monthsYOUR MISSION AT IWC. Communications Review, creation and publication of internal and external CS communications &...

  • CS Client Care

    Gefunden in: beBee S CH - vor 3 Wochen

    Schaffhausen, Schweiz IWC Schaffhausen Vollzeit

    In order to promote and improve our Customer Service (CS) activities throughout all of our Distribution Network we are looking for aCS CLIENT CARE & PROJECT MANAGER (100% - 8 MONTHS) Fixed term: June 2024 - January 2025 Duration: 8 monthsYOUR MISSION AT IWC. Communications Review, creation and publication of internal and external CS communications &...

  • CS Client Care

    Gefunden in: beBee S CH - vor 4 Wochen

    Schaffhausen, Schweiz Richemont Vollzeit

    In order to promote and improve our Customer Service (CS) activities throughout all of our Distribution Network we are looking for a    CS CLIENT CARE & PROJECT MANAGER (100% - 8 MONTHS)    Fixed term: June 2024 - January 2025 Duration: 8 months   YOUR MISSION AT IWC. Communications  Review, creation and publication of...

  • CS Client Care

    Gefunden in: beBee S CH - vor 3 Wochen

    Schaffhausen, Schweiz Richemont Vollzeit

    In order to promote and improve our Customer Service (CS) activities throughout all of our Distribution Network we are looking for a    CS CLIENT CARE & PROJECT MANAGER (100% - 8 MONTHS)    Fixed term: June 2024 - January 2025 Duration: 8 months   YOUR MISSION AT IWC. Communications  Review, creation and publication of...