Crew Technical Lead

Vor 3 Tagen

Zurich, Schweiz UBS Vollzeit

Switzerland - Zürich
- Information Technology (IT)
- Group Functions

**Job Reference #**
- 270418BR

**City**
- Zürich

**Job Type**
- Full Time

**Your role**
- Do you want to drive the engineering excellence of UBS products in alignment with our digital principles and technology strategy? Are you an ambassador of the new ways of working and culture? Do you enjoy creating an environment where pods dare to and feel encouraged to take responsibility for their own mission?
- At UBS, we re-imagine the way we work, the way we connect with each other - our colleagues, clients and partners - and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.
- We’re looking for a Crew Technical Lead for Conversational Banking (cloud, chatbot, AI) within the Stream Analytics & Sales Platform to:
- own together with the Crew Product Lead the overall quality of the crew’s products including their operational health, client and internal user satisfaction, and the delivery of valuable outcomes
- formulate the crew's long-term vision, mission, strategy and quarterly objectives and key results as well as representing the crew in the quarterly business review
- lead the crew in agile practices, empowering and developing crew members, and striving for continuous improvement whilst making space for learning and innovation
- ensure best-in-class technical delivery of a family of products enabling excellent client journeys throughout their lifecycle
- manage stakeholders and take ownership of technical escalations, working to resolve issues, remove impediments and make the necessary technical improvements
- line manage the chapter leads, partner closely with the Crew Product Lead, architects and control functions and collaborates across streams and divisions
- your crew covers cloud technology, chatbot & AI within the red zone (client identification data) covering UBS Channels for Client Advisors

**Your Career Comeback**

**Your team**
- In our agile operating model, Crews are aligned to larger products and services fulfilling client needs and encompass multiple autonomous Pods. You’ll be working in the Analytics & Sales Platform team focusing on AI, chatbot and NLP. You will co-lead a team of approximately 30 employees in two to three Pods within the Wealth Management and Private & Corporate Clients (GWM S&I and P&C) Natural Language Processing and chatbot area, broadly collaborating with the WMPC red zone AZURE Cloud Platform team.

**Your expertise**
- strong technology leadership skills as well as several years of experience with a significant budget and people management responsibility
- outstanding leadership skills promoting a diverse, inclusive and motivating environment for employees with autonomy to deliver, mastery of skills and purposeful work
- good understanding of cloud technology (preferably Microsoft AZURE), chatbot & AI as well as Natural Language Processing (NLP)
- knowledgeable on information security, technology risks, operational resilience and automation, ensuring our technology meets non-functional requirements and complies with expected standards
- up to date with emerging technologies, open source, open standards and new practices, recognizing and realizing opportunities to enhance our technical approach
- ability to drive change across the organization and influence key stakeholders

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS International Recruiting

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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