Product Administration

vor 10 Stunden


Zurich, Schweiz ThomasLloyd Global Asset Management Vollzeit

**Who We Are**

ThomasLloyd is a leading independent impact investment solutions provider, advisor and asset manager in sustainable energy infrastructure. We are also one of the most successful investors in sustainable energy infrastructure in high growth and emerging markets in Asia. We have introduced our proprietary market differentiating ThomasLloyd triple return model in 2011 and have been meticulously measuring the impact we create since 2013. Headquartered in Zurich and with over 130 employees in our offices across Europe, Asia and North America, we have raised over USD 1.7 billion of aggregate capital from a diverse client base ranging from retail to institutional and sovereign investors.

**Your Mission**

In this role, you will be a member of the Investment Products & Services team, which is responsible for the full lifecycle of all our product offerings (digital and non-digital). You will work closely with the digital investment product team to ensure product delivery and have accountability for all product management and administration matters as relates to digital products. You will provide support to clients including client onboarding and executing operations on our digital investment platform (e.g. settlement and rebalancing). You will also provide a second level support across the full spectrum of the client lifecycle. You will collaborate closely with internal specialists within the Investment Products & Services team, managing and resolving client queries while ensuring appropriate and timely responses. You will interact both internally and externally, working closely with various departments and other stakeholders. This role will be based at our headquarters in Zurich.

**Key Success Criteria**
- 3-5 years of experience in a client servicing role within the Financial/Professional Services or a Tech driven company with a focus on digital products and/or trading.
- Proven ability to manage stakeholder expectations with regard to timelines and capabilities.
- Customer orientation with an ability to listen, understand and solve stakeholder requirements.
- Fluent written and verbal communication skills in both English and German; intermediate French communication skills would be a plus.

**Personal Attributes and Competencies**
- Customer Commitment
- Effective Communication
- Problem Solving Orientation
- Time Management
- Cross Group Collaboration

**Our Culture**
- We are passionate about what we do
- We are courageous to do things differently
- We are curious and keen to learn
- We are agile and always look ahead
- We believe in a whole team approach


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