Workplace Experience Coordinator

vor 1 Woche

Geneve, Schweiz JLL Vollzeit

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

One TEAM

The individual is representing the GBS Workplace Services locally and manages all involved subcontractors across the IFM scope of service.

General
Provide a proactive approach to develop good working relationships with all involved parties
Ensure the provision of a safe and healthy working environment and ensure compliance with all company policies and procedures as well as client site policies, procedures and working arrangements as required
Ensure a professional image of JLL is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times

Client/Stakeholder Management
Proactively engage stakeholders to ensure that on site client’s expectations are met and exceeded
On-site key point of contact for Facilities in the client’s premises, contact to landlord

Human Experience
Enjoy and excel working on a fast-paced environment.
Be detailed oriented to deliver results timely and with the highest quality.
Feel empowered to create memorable human experiences for the client, the internal JLL team, and the account’s OneTeam while upholding safety standards.
Be a passionate expert that embodies the JLL Human Experience culture of being an early adopter and turning problems into opportunities while having the flexibility to think outside of the box.
Be a role model with uncompromising standards who works as a collaborative team player, communicates professionally and demonstrates accountability.
Be open to new and innovative ideas and you focus on continuous improvement and delighting the customer.
Think “Workplace Experience”. Everyone in the organization is part of the team
Be a proactive, empathetic leader who brings a positive attitude to the workplace each day.
**Be a change agent who lives JLL’s core values, including**: ethics, teamwork and excellence.
Working with and for people is your passion

Site Operations Management
Manage work requests / service tickets from Corrigo (CMMS system)
Technical support requests (too hot/too cold, humidity, cleaning, etc.)
Support with meeting room set up (only as substitute support)
Assist in internal office moves
Assist in other regional/local GBS Workplace Services activities
Parking space management / Car fleet support
Member of Crisis management team
Paper stock management + paper ordering (+audit)
Bus tickets reimbursement
Ordering kitchen (beverages, coffee, fruits, snacks) consumables
Badge ordering via LL (+ documentation)
IT equipment handover / loan

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