Solution Consultant
vor 4 Wochen
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Title: Solutions Consultant
Department & Team: DACH Solutions Consulting Team
Reports to: Solutions Consulting Director DACH
Location: Zurich
Do you have a passion for understanding customer needs and solving problems?
Are you interested in working in an evolving and innovative technical space where you bring in new ideas to help your customers transform and innovate their business? As a Solution Consultant, you will listen to the customer to understand their needs and create compelling business solution roadmaps.
We look for individuals who have a proven track record of finding creative ways of solving complex problems.
Why work for Genesys?- You will showcase your technical expertise and creative talents by developing and presenting dynamic use-cases to the C-Level executives and key influencers.- You will have a unique opportunity to understand our customers' strategies and help them drive their business using our unique solutions.- You will have flexibility and independence in designing and structuring your work.- You will have the internal resources you can call on to help you understand and solve technical challenges.- You will have the ability to work closely with other brilliant individuals to collaboratively solve complex technical problems.- You will be on the forefront of technology, presenting innovative solutions to crucial business challenges
What will you be doing?
You will be an integral part of the pre-sales process, leading the strategical and technical selection journey of our customers
Discover
You will present our vision and run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders.
Design
You will create and present solutions, tailored to individual and vertical specific requirements to innovate the customers current or future ecosystem including CRM, BPM, AI or Cloud hyperscalers.
Learn
You will stay up to date on Genesys products and industry best practices that will allow you to continue to help our customers innovate and strengthen your role as trusted advisor
What do you need to be successful?- A passion for technology and helping people solve problems- Interpersonal communication, polished verbal and written communication both in German and English language- Knowledge of French is a plus- Ability to work in a fast-paced, cross-functional team- Ability to multitask, prioritize and structure while working with multiple stakeholders- Have the technological know-how of IT-concepts, software-standards as well as database and networking technologies- A passion for speaking and presenting in front of large diverse audiences- Ability to travel- Previous experience working with Cloud or SaaS products preferred
LI-FL1
LI-Hybrid
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
Reasonable Accommodations:
Reasonable Accommodations Form
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
-
Lead Solution Consultant Hls, Zurich
vor 3 Wochen
Zurich, Schweiz Salesforce VollzeitJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
-
Solutions Consultant
vor 4 Wochen
Zurich, Schweiz Hitachi Vantara Corporation Vollzeit**Meet our Team** We are currently looking for a Platinum Solutions Consultant. This is a customer-focused technical sales professional role who leads the Pre-Sales effort by creating opportunities and partnering with the Client Partner and the Regional Account Managers in building a customer centric sales value proposition. You will be providing high level...
-
Solutions Consultant
vor 3 Wochen
Zurich, Schweiz Hitachi Vantara Corporation Vollzeit**Meet our Team** We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services, and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is...
-
Zurich, Schweiz KPMG-Switzerland Vollzeit**In dieser Position hast du sowohl die Möglichkeit dabei zu unterstützen Projekte an Land zu ziehen als auch gewonnene Projekte beim Kunden vor Ort zu begleiten und in diversen Themen des Bereichs Markets & Business Solutions mit Fokus auf Banking Transformation einzutauchen und dich gemäss deinen Interessensgebieten weiterzuentwickeln.** Consultant -...
-
Solution Consultant
vor 1 Woche
Zurich, Schweiz Canon VollzeitWir suchen für die Deutschschweiz eine:n hoch motivierte:n Solution Consultant für unser Professional Service Solutions Team. In dieser Funktion wirst du eng mit unserem Sales Team zusammenarbeiten, um neue Geschäftsmöglichkeiten zu identifizieren und zu qualifizieren. Mit deinem technischen Fachwissen entwickelst du innovative Lösungen, die das gesamte...
-
Solution Consultant Abacus Svm
vor 3 Wochen
Zurich, Schweiz OBT AG Vollzeit80 - 100% OBT gehört in der Schweiz zu den grössten Beratungsunternehmen in den Bereichen Treuhand, Wirtschaftsprüfung, Unternehmensberatung, Steuer - und Rechtsberatung sowie Informatik-Gesamtlösungen. Unsere Kunden sind KMU aus allen Branchen, Privatkunden, öffentlich-rechtliche sowie börsenkotierte Unternehmen. An elf Standorten erbringen rund 500...
-
Cyber Security Consultant
vor 4 Wochen
Zurich, Schweiz Zync Group Vollzeit**Company**: A leading cybersecurity firm based in Switzerland. With a team of highly skilled experts, they specialize in providing comprehensive solutions to protect organizations from online threats. Their services include vulnerability assessments, penetration testing, security audits, and incident response. Their cutting-edge technologies and proactive...
-
HR Consultant
vor 4 Wochen
Zurich, Schweiz Connect44 VollzeitHR Consultant Zurich - Switzerland Contract Role - 4 Months **HR Consultant** **Zurich - Switzerland** **Contract Role - 4 Months** Our client, a well known Swiss company, is currently looking for **HR Consultant, **to work at their premises in **Zurich - Switzerland.** **The Role**: - Support of HR Business Partners in strategic and operative...
-
Solution Architect 80-100%
vor 4 Wochen
Zurich, Schweiz Stämpfli AG Vollzeit**Solution Architect 80-100%**: Für die Abteilung Entwicklung und Systemintegration in Bern oder Wallisellen-Zürich suchen wir per sofort oder nach Vereinbarung eine/n Solution Architect 80-100%. Bei uns arbeitest du in Bern, Wallisellen-Zürich oder im Homeoffice. Ganz im Sinne von «love what you do» suchen wir leidenschaftliche Solution Architects, die...
-
Sales Consultant Expert Digital Solution
vor 3 Wochen
Zurich, Schweiz Bornhauser People's Management VollzeitMit Ihrem Know-how in der Digital World im Bereich Cloud, AI & Co. definieren und entwickeln Sie für Ihre Kunden neue, massgeschneiderte IT-Lösungen, um den Erfolg Ihrer Kunden voranzutreiben. Unterstützend stehen Ihnen die Spezialisten des BID-/Deal-Management, dem Pricing - und Legal-Team zur Seite und Sie können auf ein ausgereiftes Portfolio unserer...
-
Director Scalable Solutions
vor 4 Wochen
Zurich, Schweiz South Pole VollzeitSouth Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create...
-
Finance Consultant
vor 2 Wochen
Zurich, Schweiz Experis Vollzeit**Finance Consultant - MS D365 (German & English)** Experis is the global leader in professional resourcing and project-based workforce solutions. **Overview of contract** On behalf of our client, a leading consultancy institution in Zürich, we are looking for a Finance Consultant who is passionate about creating ERP solutions based on D365 FO This is a...
-
Sales Consultant
Vor 3 Tagen
Zurich, Schweiz LHH VollzeitAs a passionate Specialized Sales in the dynamic environment of IT services and data center infrastructures, customers are at the top of your priority list? With your know-how in the area of hybrid cloud and your confident appearance, you will convince our future customers? Are you ready to break new ground and are you no stranger to social media-supported...
-
Solution Consultant
vor 3 Wochen
Zurich, Schweiz CREALOGIX Vollzeit**Unternehmensbeschreibung** Wir sind ein weltweit führender Anbieter von FinTech-Softwarelösungen für Customer-Centric Banking und arbeiten mit einigen der innovativsten Finanzmarken der Welt zusammen. Knapp 400 Mitarbeiter in der Schweiz, Deutschland, Spanien, Grossbritannien, im Nahen Osten und in Singapur engagieren sich mit Herzblut für unsere...
-
Sales Consultant
Vor 4 Tagen
Zurich, Schweiz Atos VollzeitAtos ist ein weltweit führender Anbieter für die digitale Transformation mit 110.000 Mitarbeitern in 73 Ländern und einem Jahresumsatz von 11 Milliarden Euro. Als europäischer Marktführer für Cloud, Cybersecurity und High Performance Computing bietet die Atos Gruppe Unternehmen mit ihrer Digital Transformation Factory End-to-End-Lösungen für...
-
Managing Consultant, Advisors
vor 4 Wochen
Zurich, Schweiz MasterCard Vollzeit**Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....
-
Junior Consultant
vor 3 Wochen
Zurich, Schweiz Zellweger Management Consultants Vollzeit**We offer young talents a start in consulting in the following areas**: ***: - Digital business transformation - Supply chain & operations management - Service Business models, smart services. You are keen to use your strengths - analytical, structured thinking, perseverance, assertiveness, determination and a solution-based approach - on a daily basis in...
-
Cloud Solution Architekt/in
vor 1 Woche
Zurich, Schweiz Marco Fuhrer VollzeitDeine Aufgaben - Als Solution-Architekt/in bist du bereits in der Verkaufsphase involviert und begleitest Projekte über den gesamten Projektlebenszyklus, von der Angebotserstellung bis zu Übergabe an die Kundschaft. Du erhebst die Anforderungen unserer Kundschaft und erarbeitest daraus nachhaltige Lösungsarchitekturen sowie Vorgaben für die...
-
Sustainability Domain Consultant
vor 3 Wochen
Zurich, Schweiz TALIST VollzeitWe are looking for a Sustainability Domain Consultant for one of our clients. They will join the client's team to enable Financial Institutions in their journey towards Sustainable Financing & Responsible Investment objectives. Your Role: - You will help create solutions for ESG based on international frameworks like DJSI, SASB, CDP, TCFD, BRSR, SFDR. -...
-
Technical Solutions Consultant
vor 4 Wochen
Zurich, Schweiz Benchling VollzeitBiotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. Biotech R&D is radically transforming our world, but moving at the new speed of science requires better technology. Benchling’s mission is to unlock the power of biotechnology. The...
