Digital Agent Wm Bcch

Switzerland - Ticino, Switzerland - Western Switzerland, Switzerland - Zürich
- Digital, Operations
- Global Wealth Management

**Job Reference #**
- 261681BR

**City**
- Manno, Renens, Zürich

**Job Type**
- Full Time

**Your role**
- Do you have an agile mindset and are eager to bring our client’s closer to our digital platform (e/mobile banking)?
- Do you proactively go the extra mile, are you an enabler and make things happen?
- We are looking for a digitally savvy colleague who will:
- engage clients with a memorable and personalized E/Mobile -Banking experience
- help and guide our clients in a 1:1 session to navigate through our digital platform (e/mobile banking)
- enable our clients' to take advantage of all its capabilities and self service functions
- answer our clients’ questions about our digital platform

**Your team**
- You will be part of the highly skilled and motivated Digital Agent team in the WM Service Line within the Front Support Office (FSO) in BCCH located in Zurich Altstetten, Renens or Manno.
- Our team is truly international, passionate for digital solutions and on top of that also highly motivated to provide a solution to every problem. We create an amazing working environment, where trust, teamwork and open communication are of paramount importance.

**Your expertise**
- expertise on remotely supporting and navigating clients
- ability to identify clients’ needs and adopt the session towards it
- curious mindset and experience of self-identifying problems and opportunities
- strong problem solving skills and ability to offer tactical and strategic solutions
- excellent verbal communication skills in German (French or Italian) and English to provide our clients a first class experience. Any additional language is an advantage.
- analytical capabilities to spot the right clients and prioritize accordingly

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS Business Solutions AG
- UBS Recruiting

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.