Marketing Cloud Consultant

vor 3 Monaten

Genf GE, Schweiz IBM Vollzeit

Introduction

In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your Role and Responsibilities
- Perform all activities done by SRE role for Salesforce Platform with deep knowledge of Salesforce platform features and configurations.
- Support all platform-related issues and coordinate with Salesforce (product vendor) and other partners to ensure timely resolution of issues
- Ensure complete understanding of upgrades and patches expected on Salesforce platform and other partner products to proactively perform impact analysis to current client implementations.
- Identify process improvements, asset ideas, and support solutions to ensure ongoing productivity improvements Analyze the clients' IT environment for achieving better efficiency using DevOps methodology and tools for Salesforce Platform.
- Drive ongoing improvements to Quality Assurance practices, Test Scenarios and Test Cases for Salesforce Applications.
- Leverage Salesforce Test Automation tools to continuously improve testing efficiency.
- Continuously enhance the Salesforce-DevOps tooling infrastructure.
- Continuously enhance the Salesforce-DevOps tooling infrastructure.

Required Technical and Professional Expertise
- 5-6 years of relevant experience in described role
- Relevant industry knowledge (e.g. Public)
- Swiss nationality or valid Swiss work permit / EU passport

Preferred Technical and Professional Expertise

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

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