Region Services Director

vor 7 Monaten


Mex, Schweiz BOBST Vollzeit

Region Services Director

BSA - Bobst Mex SA

We are looking for a experienced Region Services Director, based in Lausanne or Lyon, to cover one of your key market. This is a great opportunity to join a global company in a highly professional and dynamic team and contribute to the growth of a key Region covering Africa, Middle East, Turkey, Caucasus, and Russia.

In this position, your main responsibilities will be to:

- Build up an integrated Services function across the Region for effectively supporting services business development in alignment with BOBST strategy and in collaboration with the BU Printing & Converting
- Develop and implement the Business Plan & Regional Services sales strategy
- Be accountable for Services sales results and growth
- Lead and continuously develop the Services teams
- Improve and maintain customer satisfaction in the Region

In particular, you will:

- Lead the Services team in the Region (100+ people in total, of which 3 direct reports)
- Drive organizational and people performance. Develop the team, build a pipeline to support Services efficiency continuous improvement
- Deliver the Region P&L as per objectives, generate and follow-up the projects pipeline
- Build up an effective Services organization in the Region in alignment with business development needs and the strategy
- Develop an effective strategy for sales of services and parts
- Manage the budget process with the relevant stakeholders
- Be an ambassador of the Company in term of corporate culture and business behaviors
- Ensure a strong collaboration across Business Units and support the business model, bundle service deals with Machine sales
- Be the reference to customer, in charge of key accounts
- Is the interface to Product Lines: regarding relevant commercial/ customer-specific issues
- In charge of the agents network for the Zone
- Responsible for contracts quality and discounts

You have the following background:

- A university degree in business or engineering with post graduate in business
- 15+ years of relevant experience with at least 5 years on the similar position
- In depth machinery business and client service knowledge
- A proven track record in developing commercial relationships and consistently delivering high-impact results to meet clients’ needs
- International experience in a matrix environment

And the below described profile:

- Strong analytical and organizational skills
- Strategic mindset, with ability to identify areas for business improvement and growt
- Sharp financial and business skills
- Fluent in English and French, any other language is an asset
- Available to travel extensively

At BOBST we also give great importance to HOW you deliver your mission. We are seeking to build respectful and trust-based relationships. We aspire to work with passion to deliver performance. In line with this, we are looking for people who have superior leadership, communication and interpersonal skills and who are role model in living the company values.

For more than 130 years, and over 50 countries, BOBST has always been at the forefront of innovation and we want to accelerate connectivity, digitalization, automation and sustainability to make packaging better than ever.
BOBST is one of the world’s leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Join our highly qualified staff and together, let’s shape the future of the packaging world.

The production site of Mex, near Lausanne in Switzerland, is also the headquarters of the Bobst Group. It is the most important site, employing approx. 1500 passionate people.
It also trains each year roughly 200 apprentices. The site offers an idyllic work environment. In the countryside and close to major highways, it is also well served by public transport. It offers many amenities, such as a corporate restaurant, sports fields, a fitness and a nursery. The facilities have been recently renovated and represent a model for sustainable development.


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