Customer Service Representative

vor 7 Monaten


Affoltern am Albis, Schweiz Accotravel AG Vollzeit

About Us:
Accotravel AG is a premier travel agency located in Affoltern am Albis. We specialize in providing exceptional travel services and personalized experiences for our clients. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team.

Job Responsibilities:
Assist clients with booking travel arrangements, including flights, hotels, and tours

Handle customer inquiries and resolve issues in a timely and professional manner

Maintain up-to-date knowledge of travel products, services, and industry trends

Process payments and manage customer accounts

Collaborate with other team members to ensure high-quality service delivery

**Requirements**:
Previous experience in customer service, preferably in the travel industry

Excellent communication and interpersonal skills

Strong problem-solving abilities and attention to detail

Proficiency in MS Office and experience with reservation systems

Good command of English; additional language skills are an advantage

Ability to work flexible hours, including weekends and holidays

What We Offer:
A dynamic and friendly work environment

Competitive salary and benefits

Opportunities for career growth and development

Training and support to enhance your skills

**Job Type**: Part-time

Pay: CHF5’200.00 - CHF5’735.00 per month

Expected hours: 28 per week

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person


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