Customer Service Representative
vor 6 Monaten
About Us:
Accotravel AG is a premier travel agency located in Affoltern am Albis. We specialize in providing exceptional travel services and personalized experiences for our clients. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team.
Job Responsibilities:
Assist clients with booking travel arrangements, including flights, hotels, and tours
Handle customer inquiries and resolve issues in a timely and professional manner
Maintain up-to-date knowledge of travel products, services, and industry trends
Process payments and manage customer accounts
Collaborate with other team members to ensure high-quality service delivery
**Requirements**:
Previous experience in customer service, preferably in the travel industry
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Proficiency in MS Office and experience with reservation systems
Good command of English; additional language skills are an advantage
Ability to work flexible hours, including weekends and holidays
What We Offer:
A dynamic and friendly work environment
Competitive salary and benefits
Opportunities for career growth and development
Training and support to enhance your skills
**Job Type**: Part-time
Pay: CHF5’200.00 - CHF5’735.00 per month
Expected hours: 28 per week
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Work Location: In person
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