Training Intern

vor 1 Monat


Bioggio, Schweiz Guess Europe Sagl Vollzeit

**PURPOSE OF THE JOB**

**CORE JOB RESPONSIBILITIES**

Support, in specific assignments, the creation of various training contents, with particular focus on product knowledge, brand identity and customer service for Retail store staff training, like:

- Support in the creation of training contents and materials as needed;
- Creation of training contents to be hosted in the GUESS MyAcademy training App for store employees on several topics (e.g. product knowledge, eco-sustainability, customer service, store operations, etc.);
- Support in the organization of training programs in order to increase brand Product Knowledge and Customer Service, elevate the brand awareness among store staff, improve training efforts and increase sales;
- Implement a new innovative, smart, modern and creative approach, aligned with company strategy and goals, making use of all methods, tools and channels available;
- Support in the organization of training courses and workshops, as well as communication with external training providers;
- Support in other cross HR/Training processes, including the performance assessment process, Employer Branding projects, new joiners onboarding, new manager training, etc.;
- Cross HR activities support: support the HR team in all main HR processes and activities, whenever needed.

**REQUIRED QUALIFICATIONS**
- Preferred: studies in Training & Development, Communication, Marketing, Foreign Languages, Humanistic studies, Fashion, graphic/video design, Media Design
- Basic knowledge of MS-Office (in particular PowerPoint and Excel), any additional operational system will be considered a plus
- Any video and graphic competence (like video recording, video editing, animations, InDesign, Photoshop) will be considered a plus
- Fluent in English, any additional language is considered a plus
- No previous work experience required; any work experience in the retail world will be considered a plus
- Strong passion in the fashion industry
- Strongly creative and innovative, high out-of-box thinking; proactivity and outgoing attitude
- International background is a plus
- Open-minded towards a multicultural environment
- Customer oriented, approachable and strong interpersonal skills
- Strong written and verbal communication skills
- A good team player


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