Department Manager

vor 3 Wochen

Zurich, Schweiz AllSaints Vollzeit

**Department Manager (Partner Brand Leader) - Globus Glattzentrum, Zurich (New store opening**:
**Zurich, Switzerland**:
**THE ALLSAINTS TEAM**

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

**THE ROLE**

As our partner brand leader in a department store concession, you’re responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers.

Standing out in your surroundings for all of the right reasons, you’ll take full ownership for delivering the AllSaints experience in your concession, as well as engaging in the customer and delivering amazing service. This is your opportunity to introduce AllSaints to potential new customers, and showcase the unique products and incredible customer service we offer.

The role will involve great time management, resilience, multitasking and determination to ensure that the customer journey, the financial targets and delivery of business critical updates all happen appropriately.

Leadership of your team will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.

**WHAT WILL I BE DOING?**
- You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring customer experience
- Partnering and developing strong relationships with the host store, you will look for opportunities to elevate and promote the brand
- You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual’s needs
- Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.
- With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace
- Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms

**WHAT SKILLS DO I NEED?**
- First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression
- You love fashion We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit (or three)
- You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed
- Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to
- Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows
- Honest, trustworthy and dependable - you live by our brand values
- A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand
- Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated

**ABOUT THE LOCATION**

Our concession in Globus Glattzentrum, Zurich, Switzerland will open in August 2023 and usually trades from 10:00am - 20:00pm. Selling our menswear collection, we're now hiring for a team to be our brand ambassadors in this exciting new location for AllSaints.

**WHAT WE STAND FOR**

**The Customer is the Boss** We work as one proud team to get the best for our customers

**One Team** We are joined up and encourage others to share their ideas

**We Do What We Say We Will** We know our goals, and we work with clear outcomes in mind

**We Are Responsible** We are self aware, understand the impact we have on others and are positive

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