Technical Documentation Quality Manager

Vor 6 Tagen

Uzwil, Schweiz Bühler Vollzeit

Introduction

Billions of people come into contact with Bühler technologies to cover their basic needs for food and mobility every day. For this, we develop the best process solutions along complete value chains. Two billion people each day enjoy foods produced on Bühler equipment; and one billion people travel in vehicles manufactured with parts produced with our machinery. Having this global relevance, we are in a unique position to turn today’s global challenges into sustainable and good business.

Bühler has two business pillars: Grains & Food solutions ensure safe and healthy food and feed. Ad-vanced Materials contributes to the production of energy-efficient vehicles and buildings.

The Quality Engineer is responsible for the quality control of Technical Product Information according to writing guidelines and norms
This includes but is not limited to monitoring and inspecting content; working closely with the Tech-nical Writers in the team; reporting on all quality-related issues and training of Technical Writers.

Diversity

Tasks
- Correctorate of documentation created by the local Technical Writers.
- You establish, improve and update writing guidelines for English content creation.
- You troubleshoot issues with technical writers and create solutions.
- You ensure proper support of the Technical Writers in the team.
- You assume the responsibility for quality and standards as an ambassador.
- You actively collaborate on one of our various optimization projects.
- You assume responsibility for creating and updating documentation included with products based on norms and company-internal standards.
- You coach and mentor junior technical writers and onboarders across different businesses and conduct training courses for new onboarders.
- You take over projects in collaboration with other departments.
- You complete timely and accurate audits; report on findings.
- You ensure all relevant regulations, work rules, and quality procedures are followed on the department.

Required qualifications
- You possess a bachelor’s degree or similar education in technical communication/technical writing.
- You have advanced user knowledge in XML-based editing systems, preferably ST4 and have knowledge of media editing.
- Excellent knowledge of written and spoken English.
- You have an analytical, structured and systematic approach to work.
- You focus on service and customer-orientation and a commitment to quality.
- You can work on a team and independently, and have good communication skills, and a sociable demeanour.
- You are willing to work with international teams, with sound intercultural skills & understanding.
- You have the ability to convey difficult concepts in a simple and understandable manner.
- 10 - 15 % of travel for onsite training.

**Benefits**:

- Career and personal development
- Cross-cultural working environment
- Employer-funded pension plan
- Canteen
- Parking area
- Good connections with public transport
- Employee benefits and discounts
- Profit-sharing
- Seniority bonus

Application Documents
- Cover letter, Resume, Transcripts, Letters of recommendation, Certifications

Bühler as an employer

**Who we are**: We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.

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