Benefits Assistant

vor 2 Wochen

Geneve, Schweiz United Nations Vollzeit

This position is located in the Pension Entitlements Section (PES) of the Pension Administration of the United Nations Joint Staff Pension Fund (UNJSPF), Geneva Office.

The incumbent will report to a Benefits Officer.

**Responsibilities**:
Under the direct supervision of the Benefits Officer and the overall guidance of the Deputy Chief of the Pension Entitlements Section, the incumbent will be responsible for the following duties:

- Audits:

- Administrative actions and procedures relating to Fund participation.
- Estimates of future benefit options and entitlements.
- Processes complex cases for payment of benefits, audit cases calculated by other Benefits Assistants and Benefits Clerks; Determines proof of residence, changes in country of residence, etc.; Advises individual participants, pensioners, beneficiaries as well as relevant units, e.g., Insurance Section and the Federation of Associations of Former International Civil Servants (FAFICS) and the Associations of Former International Civil Servants (AFICS) at local and international locations, with respect to status of retirees and beneficiaries.
- Participates in the training activities related to the Section’s work, including the preparation of training material, and compilation of relevant information.
- Provides information to individual participants and pensioners/beneficiaries as well as administrative staff of the member organizations of the Pension Fund on participation, entitlements and benefits.
- Routes relevant requests to appropriate parties within the Fund’s secretariat.
- Undertakes necessary research in order to provide accurate information; ensures responses to queries conform to the provisions and rules and regulations of the Pension Fund and the Pension Adjustment System.
- Initiates computer runs for monthly activation and/or termination of benefits.
- Prepares manual benefit calculations of complex cases.
- Performs other duties as may be required.

Competencies
PROFESSIONALISM:
TEAMWORK:
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

PLANNING & ORGANIZING:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education
High school diploma or equivalent is required.

Work Experience
At least seven (7) years of experience in employee benefits administration or related area is required.

At least three (3) years of relevant experience within the UN common system is desirable.

Experience in an employee benefit scheme related to pension administration is desirable.

Experience in using transaction processing systems is desirable.

Experience in reviewing the corresponding computer output is desirable.

A minimum of one (1) year of experience in data analytics or related area is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in one of the working languages of the United Nations Secretariat, English or French and knowledge of the other is required. Knowledge of another UN official language is an advantage.

Assessment

Special Notice
The United Nations Joint Staff Pension Fund (UNJSPF) is an independent inter-agency body established by the United Nations General Assembly.

The Pension Fund pays benefits in 17 currencies to about 80,000 beneficiaries who reside in more than 190 countries, and services more than 130,000 participants who work in the 25 Member Organizations of the Pension Fund.

The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat.

Passing the United Nations Administrative Assessment Support Test (ASAT) at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, ICTY or the Global General Services Test (GGST) is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff

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