Rrp Innovation Research Manager

vor 7 Monaten


Geneve, Schweiz JTI - Japan Tobacco International Vollzeit

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the opportunity to grow, travel and develop, **amazing things can happen**.

That’s why our employees, from around the world, choose to be a part of JTI.** It is why 80% of employees feel happy working at JTI.** And why we’ve been awarded **Global Top Employer status, ten years running**.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

**RRP Innovation Research Manager**

**Unlock the Future of RRP Experiences - Join Our Learning Lab as a Research Projects Manager**

At JTI, we're embarking on an extraordinary mission. As one of the leading players in the tobacco industry, we're committed to a transformative journey, redefining our legacy through our strengthened focus on Reduced Risk Products (RRP). Our guiding principle, "Creating fulfilling moments. Creating a better future," is at the core of everything we do, driving us towards a future where innovative RRP propositions (potentially beyond the ones currently on the market) surpass the experiences offered by traditional combustible products.

As we reinvent our approach to product and experience innovation, especially in the RRP category, we're looking for individuals ready to be part of this challenging journey.

**About The Learning Lab at JTI**:
Ever wonder what drives the ultimate consumer experiences? At JTI's RRP Learning Lab, we're not just wondering - we're discovering, deciphering, and helping to design them. We're a newly established team on a quest to redefine satisfaction in the RRP space by creating an exploratory, holistic, deep and foundational view on experiences and the mechanisms that shape them. We are still at the beginning of this journey and aim to pioneer new methodologies to delve into the qualitative and quantitative realms of consumer insights.

**The Role**

We are looking for an Innovation Research Projects Manager to orchestrate our exploration into the unknown. You will play a pivotal role in shaping and systematizing our research methodologies and dive into uncharted territories, employing biometrics, AI, and an array of innovative tools and cross-domain approaches to understand existing experiences deeply and help craft new ones that resonate. Your mission will be to manage complex research projects with the goal of generating novel insights and helping the transformation of raw data into the RRP products and services of tomorrow.

As the Innovation Research Projects Manager, you will:

- Manage end-to-end research projects, from conception to conclusion, ensuring alignment with our innovation-driven ethos
- Champion the testing and integration of avant-garde research methods
- Act as the main point of contact for external research partners, agencies and freelancers and ensure regular follow-up meetings during projects
- Contribute to the development of a dynamic Learning Lab Knowledge Base, turning research outcomes into actionable insights for innovation and integrating them in follow-up experimentation and prototyping projects
- Support the design and iterative evolution of a foundational framework for researching and experimenting with RRP consumer experiences, as well as a hypothesis
- driven general RRP Insights Map and Learning Agenda
- Provide administrative support for the rest of the department when needed, in particular by generating reports and drafting presentations
- Play a hands-on role in field research, immersing yourself in the very experiences we study

**Who are we looking for?**
- At least 5 years of experience in a related role, such as innovation, consumer insights, or product development with first-hand experience in managing complex qualitative research projects, ideally in a highly regulated industry
- BSc or MSc (preferred) in a research-related field such as Consumer Sciences, Product Experience Design, Neuroscience, Behavioral Science, Anthropology, Psychology or Marketing
- Preferred: Experience in innovation-heavy, fast-paced industries and environments with high uncertainty
- Experience developing and implementing new frameworks, processes, and tools in a team and organization (preferably related to consumer research or data/knowledge management)
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and senior stakeholders
- Ability to think “big picture” while paying attention to details in a hands-on way
- Fluent in written and oral English

This is a time of unprecedented change and opportunity at JTI. Joining us at the Learning Lab means you'll have the chance to shape the foundations of how we innovate. Y



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