Itsm Application Manager

vor 2 Monaten

Dietikon, Schweiz ROCKEN Vollzeit

**Lohn - 110'000 - 130'000**:
Unser Partner ist einer der führenden IT-Serviceprovider der Schweiz. Als dynamisches, agiles Unternehmen kümmert unser Partner sich mit viel Leidenschaft, Kompetenz, Engagement und Know-How um die Projekte der Kunden.

Die Dienstleistungen reichen von Consulting, Systemintegration über Professional Services und Wartung bis hin zum Betrieb der IT-Infrastruktur. Unser Partner unterstützt die IT-Organisation seiner Kunden nachhaltig.

Beste Expertise hat man in den Architekturen: Datacenter / Enterprise Networks / Security / Workplace / Cloud

**Deine Rolle**:

- Innovatives Technologieunternehmen mit Schwerpunkt auf IT-Lösungen.
- Führend in der Branche mit stetigem Wachstum und neuen Projekten.
- Attraktive Benefits, darunter 1-2 Tage Homeoffice (abhängig vom Kundenprojekt)

Bewirb dich jetzt, um Teil eines dynamischen Teams zu werden und einen entscheidenden Beitrag zur digitalen Transformation zu leisten.

**Deine Verantwortung**:

- Du übernimmst die fortlaufende Weiterentwicklung der hochmodernen IT-Service-Management-Systems
- Verantwortlich für die Architektur, Implementierung, Konfiguration und Pflege von Workflows (Low-Code), die auf die strategischen Unternehmensziele abgestimmt sind.
- Als Schlüsselmitglied im Team unterstützt du die Betreuung der ERP-Plattform (Dynamics 365 BC).
- Du optimierst Prozesse vom Requirements Engineering bis zur technischen Umsetzung.
- Konzeptionelle und technische Beratung von internen Kunden im Bereich ITSM.
- Sicherstellung eines stabilen Applikationsbetriebs und der Schnittstellen in enger Zusammenarbeit mit Lieferanten und Partnern.
- Aufbau des Reportings über die Microsoft Power Platform und Erstellung kundenspezifischer Reports.

**Deine Skills**:

- Abgeschlossene Berufsausbildung im Bereich (Wirtschafts-)Informatik mit mehrjähriger Erfahrung in ITSM-Systemen.
- Fundierte Kenntnisse im Requirement Engineering und Scripting (z.B. JavaScript, PowerShell).
- Erfahrung in der Implementierung von Business Intelligence Systemen mit der Microsoft Power Platform.
- Zertifizierungen im IT Service Management Umfeld (ITIL oder ISO 20k).
- Stilsicheres Deutsch und Englisch.
- Serviceorientierter Teamplayer mit betriebswirtschaftlicher und unternehmerischer Denkweise.
- Stärken in der Gestaltung und Optimierung von Arbeitsabläufen.

**Benefits**:

- ** Beteiligung oder Übernahme Firmenwagen**:

- ** Beteiligung an gesundheitlichen Massnahmen**:

- ** Attraktive Weiterbildungs
- und Entwicklungsmöglichkeiten**:

- ** Komfortables Büro mit moderner Infrastruktur**:

- ** Eingespieltes und dynamisches Team**:

- **Offene Unternehmenskultur**

**ROCKEN Jobs**:
**Profil erstellen**:
2 - 5 years

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