Digital Transformation Manager

Vor 3 Tagen

Basel, Schweiz Allthings Vollzeit

**Start as soon as possible, workload 60-100%, travel time up to 50%**

Bored of the same old routine? Would you like to work in a progressive, constantly evolving startup with varied and interesting work?

As a part of the Customer Operations team you will be working closely with our Partner Management and Implementation teams with the goal to ensure our customers and partners success and to bring our products and our partner’s solution forward.

**What you will be doing**:
With real estate customers:

- You **consult our customers** in the planning phase of their construction project or in their portfolio strategy around the topic of digitisation.
- In workshops, you work out all the important building blocks for a successful r**ealisation of the customer vision of digitisation**.
- You **advise our customers on all aspects of digital operations** and support the customer in the selection of partners and service providers.
- You serve as the first point of contact towards the customer during implementation phase.

With digital solution partners:

- You are actively **expanding and maintaining** **our partner network**.
- You undertake **technical feasibility studies** for potential new partnerships with building technology providers.
- In workshops, you work with partners to understand our platform and how they can connect their solutions.

**What's in it for you?**
- The possibility to work with a diverse, fun and international team. We are a lean company and try to make “work” a place you like to go to everyday.
- We offer a great package, with 25 days' (CH) / 30 days' (GER) paid leave and up to 5 paid days to pursue your individual "personal mission".
- We support part-time working, offer remote working and run on flexible trust-based work times.

**What you have/are**:

- You have experience in project management / consulting, ideally in the field of digital transformation.
- You bring knowledge in real estate property management, asset management, facility management, building technology or related fields and preferably in the area of digitisation.
- **Fluent German AND English language skills is a must**, French language skills are a big plus
- Ideally you already have experience working directly within or close to a professional services, customer success management, an implementation or a support department.

**Remote work**

Like many other companies, we’re working remotely for the indefinite future. The geographic requirements of this position are that you are able to meet on-site with partners and customers in Switzerland and Germany for on-site workshops and team events (up to 50% of your working time). You need either a permanent residency in Switzerland or in Germany.

**Who we are**

Allthings’ tenant management platform captures 100% of interactions between tenants, property owners and service providers. Customers do this in order to increase tenant loyalty, maximize efficiency, execute their digital brand strategy, and operate with sustainability in focus. In addition, Allthings allows customers to build up and control an ecosystem of partners that generate value beyond rent for tenants and owners, and to gather insights about their assets from the generated data. The Allthings platform offers a modular set of functions through its app store for buildings, to support residential and commercial tenant communities. It also offers an omnichannel communication infrastructure for easy tenant communication across all relevant communication channels, an open API, and SDK and interfaces for easy integration with 3rd party systems.

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