Head, Internal Learning Program

vor 2 Wochen

Geneve, Schweiz WIPO Vollzeit

Critères de l'offre

Description du poste

1. Organizational Context

Organizational Setting

The post is located in the WIPO Academy. The WIPO Academy plays a central role in WIPO's activities adopting an interdisciplinary approach to IP education focusing on its links with trade, innovation, health, applied sciences, information technology, and creative industries. The WIPO Academy offers courses targeting a wide range of beneficiaries including inventors and creators, business managers and IP professionals, policymakers and government officials, students and teachers, as well as WIPO employees. The integration of WIPO's internal training program within the WIPO Academy is expected to enable employee learning and development to benefit from the Academy's specialized skills, knowledge, diverse learning modalities (including distance learning), innovative pedagogical techniques, and use of technology. WIPO's internal learning and development programs focus on a more strategic approach to learning, the need for improved organizational performance and continuous and deliberate digital learning in the face of rapidly evolving business needs.

Purpose Statement

The Head of the Internal Learning Program is a new role that will be responsible and accountable for providing specialized professional and technical support to the Executive Director of the WIPO Academy to define a learning strategy that aims to enhance capacity, capability, builds an adaptive learning function, delivers dynamic learning, and promotes shared ownership of a learning culture in order to drive individual and business growth and results.

Reporting Lines

The Head of the Internal Learning Program reports to the Executive Director of the WIPO Academy and has a technical reporting line to the Director of the Talent Management Service.

Work Relations

2.

**Responsibilities**:
**The incumbent will perform the following principal duties**:
a. Define and develop a learning strategy and delivery plan to systematically and innovatively address and implement an agile, comprehensive and future focused learning function. Work cross-functionally in close collaboration with Talent Business Partners in the context of workforce planning to identify changing skills needs, and align and integrate business, talent and learning outcomes.

c. Oversee and accelerate learning design, development and implementation with strong business insight, and ensure diverse and accessible learning opportunities for personal and professional growth.

d. Develop and manage an impact measurement tool to monitor alignment with the requirements of the mid-term strategic plan of the Organization i.e. to ensure that: (i) learning resources are better utilized and coordinated; (ii) the learning priorities principally derived from the business strategy correspond to workforce training; and (iii) training is impactful and aligned.

e. Integrate data-driven technology and ensure the delivery of inclusive, equitable and personalized learning experiences and access to development. Anticipate, plan for and mitigate bottlenecks, risk, and escalations, balancing business needs versus technical constraints.

g. Develop and implement collaborations with academic institutions to enhance research-based, innovative, and technologically advanced business management training.

h. Perform other related duties as required.

3. Requirements

Education (Essential)

Advanced university degree in Adult and Organizational Development, Education, Educational Technology, Learning and Development, Instructional Design or related discipline; or first-level university degree in any discipline with an additional two years of relevant experience in lieu of the advanced degree.

Education (Desirable)

Certification in Learning Data Management and KPI Analysis.

Experience (Essential)

A minimum of seven years of experience in the design, development, leadership and delivery of large cross-organizational training and associated digital projects; including technical transitioning to the digital environment such as re-platforming and to the use of online, blended, mobile and other disruptive technologies.

Experience designing a complete Learning analytics framework, and data governance to ensure efficiency, measure impact, optimize costs and improve performance of Learning and Development programs.

Experience (Desirable)

Experience identifying learning pathways and building capability to support long-term business growth and valued personal and professional development opportunities.

Experience in instructional design, micro-learning development, and use of metaverse for training.

Language (Essential)

Excellent written and spoken knowledge of English.

Language (Desirable)

Good knowledge of French and knowledge of other UN official languages.

Job Related Competencies (Essential)

Learning data management, data judgment and KPI analysis.

Strong understanding of capability frameworks and approaches to d

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